Re: AIX4.3 Printing problems

From: Jonathan Portman (Jonathan.Portman@MPRC.CO.UK)
Date: Tue Aug 05 2003 - 12:58:54 EDT


I take it the queue is in /dev ?

If not then use mknod {printerqueue} p command to create the device.

Then if using network/ hp jet direct.. Set up an entry for it in the
inittab, with a respawn.

        -----Original Message-----
        From: Hunter, Mark [mailto:Mark.Hunter@ANHEUSER-BUSCH.COM]
        Sent: 05 August 2003 17:47
        To: aix-l@Princeton.EDU
        Subject: Re: AIX4.3 Printing problems

        Start by bringing the print queue down and submitting the job.
This will tell you if it hits the queue.
        After that it depends upon the type of printer and how it is
connected (network, async, etc).
        For async attached, you should be able to cat down the line.
You can monitor the RAN port.

        For network, use iptrace to monitor the connection.

        For an hplj you should be able to telnet to the printer.

        Mark Hunter
                -----Original Message-----
                From: Gipson, Mat [mailto:Mat.Gipson@AMERICREDIT.COM]
                Sent: Tuesday, August 05, 2003 8:49 AM
                To: aix-l@Princeton.EDU
                Subject: AIX4.3 Printing problems

                AIX4.3 ML10

                I have a printer that has a status of READY but no jobs
will queue up to the printer. The spooler subsystems processes (lpd,
qdaemon) start up fine. I try to send test prints to the printer with
"enq -P erphp1-pass testfile" and I never see the testfile get to the
printer by doing "lpstat -perphp1-pass". Does anyone have a good
starting point for this troubleshooting procedure? Any help is greatly
appreciated!

                ...the printer does have toner, paper, and I can ping
it.

                Thanks,
                Mathew Gipson
                matt.gipson@americredit.com
                817.525.7123

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