From: Hunter, Mark (Mark.Hunter@ANHEUSER-BUSCH.COM)
Date: Tue Aug 05 2003 - 12:47:23 EDT
Start by bringing the print queue down and submitting the job. This will tell
you if it hits the queue.
After that it depends upon the type of printer and how it is connected (network,
async, etc).
For async attached, you should be able to cat down the line. You can monitor
the RAN port.
For network, use iptrace to monitor the connection.
For an hplj you should be able to telnet to the printer.
Mark Hunter
-----Original Message-----
From: Gipson, Mat [mailto:Mat.Gipson@AMERICREDIT.COM]
Sent: Tuesday, August 05, 2003 8:49 AM
To: aix-l@Princeton.EDU
Subject: AIX4.3 Printing problems
AIX4.3 ML10
I have a printer that has a status of READY but no jobs will queue up to the
printer. The spooler subsystems processes (lpd, qdaemon) start up fine. I try to
send test prints to the printer with "enq -P erphp1-pass testfile" and I never
see the testfile get to the printer by doing "lpstat -perphp1-pass". Does anyone
have a good starting point for this troubleshooting procedure? Any help is
greatly appreciated!
....the printer does have toner, paper, and I can ping it.
Thanks,
Mathew Gipson
matt.gipson@americredit.com <mailto:matt.gipson@americredit.com>
817.525.7123
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