SunStorage 3310 (SCSI) EMU problem

From: Grzegorz Bakalarski (G.Bakalarski@icm.edu.pl)
Date: Wed Dec 13 2006 - 04:23:39 EST


Dear All,

I have a SSE 3310 array, which has been using for 2.5 years.
Now I make storage reconfiuguration and I want to upgrade
firmware on this array (I've copied out data to second
storage, so I can do everything with this array).

I installed sccli ver. 2.3 as suggested in patch readme.
(current firmware is 3.25S and new firmware is 4.15F
so I have to use special procedure).

I also have TCP connection to array.
Using telnet connection I checked and was pretty sure
that array is healthy. The only concern could be that
viewing "View and edit Periferial Devices"/"View Periferial Device Status"/
"SAF-TE Device" I get for slots from 0 to 5 "No Device Inserted"
whereas in fact all slots are populated and disk are seen and useable.

The status of SAF-TE device is "Operational".
But using sccli I get:

sccli> show enclosure-status
Ch Id Chassis Vendor Product ID Rev Package Status
-----------------------------------------------------------------
 0 14 005C0A SUN StorEdge 3310 A A000 A000 Fault

Enclosure Component Status:
     Type Unit Status FRU P/N FRU S/N Add'l Data
------------------------------------------------------------------
      Fan 0 OK 370-5398 108198 --
      Fan 1 OK 370-5398 108228 --
       PS 0 OK 370-5398 108198 --
       PS 1 OK 370-5398 108228 --
     Temp 0 OK 370-5524 005C0A temp=22
     Temp 1 OK 370-5524 005C0A temp=22
     Temp 2 OK 370-5398 108198 temp=22
     Temp 3 OK 370-5394 026348 temp=30
     Temp 4 OK 370-5394 026023 temp=23
     Temp 5 OK 370-5524 005C0A temp=22
     Temp 6 OK 370-5398 108228 temp=23
      EMU 0 Unknown 370-5394 026348
      EMU 1 Unknown 370-5394 026023
 DiskSlot 0 Absent 370-5524 005C0A addr=0,led=off
 DiskSlot 1 Absent 370-5524 005C0A addr=1,led=off
 DiskSlot 2 Absent 370-5524 005C0A addr=2,led=off
 DiskSlot 3 Absent 370-5524 005C0A addr=3,led=off
 DiskSlot 4 Absent 370-5524 005C0A addr=4,led=off
 DiskSlot 5 Absent 370-5524 005C0A addr=5,led=off
 DiskSlot 6 OK 370-5524 005C0A addr=0,led=off
 DiskSlot 7 OK 370-5524 005C0A addr=1,led=off
 DiskSlot 8 OK 370-5524 005C0A addr=2,led=off
 DiskSlot 9 OK 370-5524 005C0A addr=3,led=off
 DiskSlot 10 OK 370-5524 005C0A addr=4,led=off
 DiskSlot 11 OK 370-5524 005C0A addr=5,led=off

Enclosure SCSI Channel Type: single-bus
sccli>

NOTE: ENCLOSURE STATUS: ** Fault ***

ALSO: DiskSlot[0-5] Absent.

AND ALSO: EMU [0-1] Unknown

WHAT IS ALSO STRANGE: SCCLI SAYS THAT:

"Enclosure SCSI Channel Type: single-bus"

WHEREAS THE ARRAY IS CONFIGURED AS DUAL SCSI BUS.

SEE OUTPUT BELOW:

sccli> show disks
Ch Id Size Speed LD Status IDs Rev
----------------------------------------------------------------------------
 0 0 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JT7300007342
 0 1 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JTP500007422
 0 2 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JPWT00007403
 0 3 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JTP300007422
 0 4 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JT6500007342
 0 5 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JE0C00007342
 2 0 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0707
                                                   S/N 3HZX0DK700007436
 2 1 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6HKXT00007422
 2 2 68,37GB 160MB ld0 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JVPL00007421
 2 3 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JV8X00007421
 2 4 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JT7Y00007421
 2 5 68,37GB 160MB ld1 ONLINE SEAGATE ST373307LSUN72G 0507
                                                   S/N 3HZ6JTQ700007347

SO WHAT IS THE PROBLEM? IS EMU (Event Monitoring Unit) REALLY FAILED?
I LOOKED AT REAR OF THE ARRAY AND BOTH EMU LEDS ARE STABLE GREEN!!!
(ALL LEDS AT REAR ARE STABLE GREEN OR GREEN-BLINKING ).
OR MAYBE DUAL BUS CONFIGURATION IS NOT ALLOWED WITHOUT EXPANTION
EXCLOSURE?
IS IT SAFE TO USE THIS ARRAY IN PRODUCTION?

Thanks for any help!

Kind regards,

Gb
_______________________________________________
sunmanagers mailing list
sunmanagers@sunmanagers.org
http://www.sunmanagers.org/mailman/listinfo/sunmanagers



This archive was generated by hypermail 2.1.7 : Wed Apr 09 2008 - 23:41:20 EDT