SSA_DEVICE_ERROR - FE9E9357

From: Michelle DeVault (adsmigmo@YAHOO.COM)
Date: Mon Mar 24 2003 - 14:34:31 EST


Hi,

I will occasionally get (once a month, maybe?) a
FE9E9357 error in errpt on a pdisk in my SSA. Usually
on a different pdisk each time. I don't get any other
errors anywhere else (that I can find).

--------------------------------------------------
LABEL: SSA_DEVICE_ERROR
IDENTIFIER: FE9E9357
Date/Time: Sat Mar 22 21:07:41
Sequence Number: 6865
Machine Id: xxx
Node Id: xxx
Class: H
Type: PERM
Resource Name: pdisk21
Resource Class: pdisk
Resource Type: scsd
Location: xxx
VPD:
        Manufacturer................IBM
        Machine Type and Model......DMVC36B
        Part Number.................34L6475
        ROS Level and ID............0060
        Serial Number...............xxx
        EC Level....................xxx
        Device Specific.(Z2)........xxx
        Device Specific.(Z3)........xxx
        Device Specific.(Z4)........xxx

Description
DISK OPERATION ERROR

Probable Causes
DASD DEVICE

Failure Causes
DISK DRIVE

        Recommended Actions
        PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
ERROR CODE
2310 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000
----------------------------------------------------

The Advance SerialRaid Adaptors Users Guide and
Maintenance Information has this blurb in reference to
FE9E9357:

   When the error is logged against a disk drive,
   it indicates that the adaptor has detected a
   failure on the disk drive. It is possible,
   however, that the failure was detected because
   the disk drive was unavailable for a short
   period. Run the error log analysis to
   determine whether the disk drvie should be
   exchanged for a new one.

I run ssa_ela, and get no errors. No errors on lspv
of the hdisk, no errors on the volume group, nothing
else that I can find.

I've been assuming that the problem is as stated
above, "the failure was detected because the disk
drive was unavailable for a short period", since I can
find no other errors. The first time I noticed it
(back in December?), we called IBM and had them come
out. They ran a diagnostic on the disk and came up
with no errors. However, since I seem to continue to
get them occasionally, maybe it's a real problem?
What else can I check?

M.

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