Re: Printer Works from one system but not another AIX system ??

From: Bruce Whittaker (bwhittak@ENERGY.COM.AU)
Date: Wed Feb 12 2003 - 19:32:18 EST


Shekhar,

A bunch of questions...

Do any of your HP printer queues work on the two production machines.
Have you checked that you have the appropriate HP drivers installed on the
two machines?
Do the two production machines have similar versions of AIX and HP drivers
as the machines that do work?

Cheers,

Bruce Whittaker,
CASS Support,
Extension 34193
External (02) 9269 4193.
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Shekhar Dhotre <Shekhar.Dhotre@LENDLEASEREI.COM>
Sent by: IBM AIX Discussion List <aix-l@Princeton.EDU>
13/02/2003 01:56
Please respond to IBM AIX Discussion List

        To: aix-l@Princeton.EDU
        cc:
        Subject: Printer Works from one system but not another AIX system ??

Hi All,

This is really weird problem. I have configured remote printer on 7 AIX
servers. This printer works on 5 systems but does not on two production
systems where I want this to work. I can ping and telnet to printer port
from all the systems so that drops network issues - No network issues.

Printer Working on this system: BACSBOX is the Queue name.

f2n17 />lpstat -W

Queue Dev Status Job Files
 User
     PP % Blks Cp Rnk

-------------------- -------------- --------- ------ ------------------
--------
-- ---- --- ----- --- ---

opsp hp@monarch_pri READY

tsgp hp@monarch_pri READY

pcltest hp@monarch_pri READY

tsgp4 hp@monarch_pri READY

CITO hp@CITO READY

BACSBOX hp@BACSBOX READY

f2n17 />lp -d BACSBOX /etc/passwd (I can print using BACSBOX queue )

Job number is: 977

f2n17 />lpstat -W

Queue Dev Status Job Files
 User
     PP % Blks Cp Rnk

-------------------- -------------- --------- ------ ------------------
--------
-- ---- --- ----- --- ---

opsp hp@monarch_pri READY

tsgp hp@monarch_pri READY

pcltest hp@monarch_pri READY

tsgp4 hp@monarch_pri READY

CITO hp@CITO READY

BACSBOX hp@BACSBOX READY

f2n17 />grep BACSBOX /etc/qconfig

BACSBOX:

        device = hp@BACSBOX

hp@BACSBOX:

        file = /var/spool/lpd/pio/@local/dev/hp@BACSBOX#hpJetDirect#9100

        backend = /usr/lib/lpd/pio/etc/piojetd BACSBOX 1037

PrintQ Not working on following system:

f3n43 />lpstat -W

Queue Dev Status Job Files
 User
     PP % Blks Cp Rnk

-------------------- -------------- --------- ------ ------------------
--------
-- ---- --- ----- --- ---

CITO hp@CITO READY
BACSBOX hp@BACSBOX READY

f3n43 />lp -d BACSBOX /etc/passwd
Job number is: 179

BACSBOX hp@BACSBOX READY

                                    QUEUED 1179 /etc/passwd
 root
                6 1 1

f3n43 />

f3n43 />ping BACSBOX

PING BACSBOX: (172.25.3.30): 56 data bytes

64 bytes from 172.25.3.30: icmp_seq=0 ttl=57 time=110 ms

64 bytes from 172.25.3.30: icmp_seq=1 ttl=57 time=107 ms

^C

----BACSBOX PING Statistics----

2 packets transmitted, 2 packets received, 0% packet loss

round-trip min/avg/max = 107/108/110 ms

I can telnet to port 1037 - No connectivity problem.
I deleted and recreated this queue 10 times, refreshed spooler daemon .
Without any luck.

f3n43 />telnet BACSBOX 1037

Trying...

Connected to BACSBOX.

Escape character is '^]'.

telnet> quit

Connection closed.

f3n43 />grep BACSBOX /etc/qconfig

BACSBOX:

        device = hp@BACSBOX

hp@BACSBOX:

        file = /var/spool/lpd/pio/@local/dev/hp@BACSBOX#hpJetDirect#9100

        backend = /usr/lib/lpd/pio/etc/piojetd BACSBOX 1037

I will really appreciate your help in this configuration.

Thanks
SD



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