From: Bill Verzal (Bill_Verzal@BCBSIL.COM)
Date: Tue Jun 25 2002 - 12:06:59 EDT
Perhaps a CD-ROM microcode update is in order.
BV
-----------------------------------------------------------------------------------------------------------
Bill Verzal
Technical Consultant
Forbes Technical Consulting
(312) 653-3684
bill_verzal@bcbsil.com
glh@DAIRYNET.C
OM To: aix-l@Princeton.EDU
Sent by: IBM cc:
AIX Discussion Subject: Cdrom Drive Problem
List
<aix-l@Princet
on.EDU>
06/25/2002
10:47 AM
Please respond
to IBM AIX
Discussion
List
This past weekend I upgraded the firmware levels (went to WIL01269.img and
wc010611.img) on one of my servers (F50) and then proceeded to take the
operating system from AIX 4.2.1 to AIX 4.3.3. The operating system upgrade
was a migration from AIX 4.2.1 to AIX 4.3.2 and then UPDATE_ALL to AIX
4.3.3. Update CD's and maintenance level 08 was also applied. I've done
this on a number of servers without any problems. After the migration to
AIX 4.3.2 I started receiving cdrom drive errors during subsequent SMIT
UPDATE_ALL runs. The exact message was... restore: 0511-123 The volume on
/dev/cd0 is not in backup format. 0503-003 installp: The specified device
/dev/cd0 is not a valid device or file. The funny thing is, after a
reboot, the cdrom drive worked fine the first time. I would get similar
errors after the first attempt. Again, a reboot would clear up the problem
until the drive was used again. I also get the error when I try to mount
/cdrom for the first time. The first mount command takes a little longer
to complete, gives me an errpt but I'm able to issue the command again and
everything works fine. After the first error I can mount and unmount
/cdrom without errors. Has anyone experienced a similar problem? If so,
how did you correct it? Is this a hardware problem with the cdrom drive or
is it somehow related to the firmware and/or AIX 4.3.3 upgrade? Please
note that I must debug this myself since management decided we no longer
needed to pay IBM for maintenance. Any help would be greatly appreciated.
Listed below is the 'errpt -a' output. Thanks.
Gary Heilman
Dairyland Power Cooperative
608-787-1408
glh@dairynet.com
LABEL: DISK_ERR3
IDENTIFIER: 35BFC499
Date/Time: Sat Jun 22 10:35:50
Sequence Number: 7259
Machine Id: 000B336D4C00
Node Id: fin1
Class: H
Type: PERM
Resource Name: cd0
Resource Class: cdrom
Resource Type: scsd
Location: 10-60-00-4,0
VPD:
Manufacturer................IBM
Machine Type and Model......CDRM00203
ROS Level and ID............1_02
Device Specific.(Z0)........058002028F000018
Part Number.................97H7795
EC Level....................F16560
FRU Number..................97H7610
Description
DISK OPERATION ERROR
Probable Causes
DASD DEVICE
STORAGE DEVICE CABLE
Failure Causes
DISK DRIVE
DISK DRIVE ELECTRONICS
STORAGE DEVICE CABLE
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
SENSE DATA
0604 0000 0000 0000 0000 0000 0000 0000 0200 0200 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0040 0004 2000
----------------------------------------------------------------------------------------------------------------------------
LABEL: SCSI_ERR10
IDENTIFIER: 0BA49C99
Date/Time: Sat Jun 22 10:35:47
Sequence Number: 7258
Machine Id: 000B336D4C00
Node Id: fin1
Class: H
Type: TEMP
Resource Name: scsi0
Resource Class: adapter
Resource Type: ncr825
Location: 10-60
Description
SCSI BUS ERROR
Probable Causes
CABLE
CABLE TERMINATOR
DEVICE
ADAPTER
Failure Causes
CABLE LOOSE OR DEFECTIVE
DEVICE
ADAPTER
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
CHECK CABLE AND ITS CONNECTIONS
Detail Data
SENSE DATA
0001 0015 0000 0000 0000 00BE 0000 0000 0000 0000 0000 0000 0401 0200 0000
0000
0000 0000 0000 4303 0000 0000 0000 0000 0000 000A 0204 6730 870B 0000 1FFA
94B8
1FFA 93F8 0003 0200 1300 D800 0000 840F 8213 0F20 0084 0200 0000 0000 AC14
F000
0006 0000 BFE5 B000 C0A2 FC10
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