From: kdea@alpine-la.com
Date: Fri Jun 24 2005 - 17:15:17 EDT
Hello Managers,
This is my last ditch effort to appeal for help before I decide to wipe out
my data and start from scratch, as on responder ended up doing when he had
a similar problem..
Quick summary: I'm adding a shelf to an MSA 1000 which already has an
attached shelf of disks with data. At the time I flashed the firmware to
the latest, v.4.32A. Upon boot up, I discovered the partition on the
existing shelf will not mount, only giving me "I/O error" with a mount
command.
I've given up with the new shelf, I just want to get the old shelf
working. I can see the entire volume when I look at diskconfig, and the
size is correct. Trying to manually mount the volume still only gives me
"I/O error". Trying to use "verify" also gives me "I/O error". I don't
get the SCSI event error, as I did on my original post anymore, I know that
will only show up, if I boot the machine when it shows "pga0.0.0.1.2 Link
is down" in the SRM screen. A simple reset usually clears that up. I can
see the disks/controllers when I use the "hwmgr" command, and "wwidmgr"
command in SRM.
I've downgraded the MSA1000 firmware to 3.36, that didn't help. I did not
bother changing the ES45 firmware back to 6.7, since the problem was
already happening before I upgraded it to 6.9. I've checked the MSA1000
connections, and the profile is at "Tru64". I've also tried setting it to
"default" but no change. I've cleaned off all the fiber connectors with
compressed air.
ES45 Tru64 5.1B-2.
Please tell me what I can do without wiping out my data!
Kevin
---updated post---
I've gotten a few responses and suggestions, but I'm still having this
problem. Dr. Blinn believes that it's a firmware incompatibility between
the ES45, and the MSA 1000, and suggested I downgraded it. Since I had the
problem, even with the ES45 firmware at 6.7, I think the fault is more the
MSA 1000. If anyone has firmware files for the MSA 1000, older than 4.32A,
please point it out to me.
Joachim Jaeckel asked if the connection type on the MSA 1000 was set to
'Tru64'. It was not. It was set to 'default'. When I made this change,
the SCSI errors that I posted in the original message seems to have
disapperared from my messages. However, the disks still will not mount
without saying 'I/O error'.
I was asked about patches, and it does have patch kit
T64V51BB25AS0004-20040616 OSF540 on it which is Tru64 5.1B-2, I think. I
can't seem to get the latest patch, 5.1B-3 installed on it. When I try to
install, it keeps going back to the menu.
Just to clear up any confusion, I already had a shelf's worth of disk on
the MSA 1000, that had already been partitioned and has data on it. I've
added another shelf. After the firmware flash, I can't get the existing
disks to mount.
---Original message---
I have been tasked to add storage shelves to our StorageWorks MSA 1000
connected to an ES45 (Tru64 5.1B), and it's been one problem after another.
When I first turned off the MSA 1000 to connect the shelves, and turned it
back on, one of the original drives showed up bad. That was replaced.
Then I upgraded the firmware to v.4.32A (I believe from 4.31). I also
upgraded the ES45 firmware to v6.9. But now I can't get my existing or new
volumes that are on the MSA 1000 to show up. I keep getting this message
upon bootup.
Jun 21 11:43:21 vega vmunix: cam_logger: SCSI event packet
Jun 21 11:43:21 vega vmunix: cam_logger: hardware_id=82 bus 5 target 0 lun
2
Jun 21 11:43:21 vega vmunix: cdisk_check_sense
Jun 21 11:43:21 vega vmunix: Hard Error
Jun 21 11:43:22 vega vmunix:
Jun 21 11:43:22 vega vmunix: Hard Error Detected
Jun 21 11:43:22 vega vmunix: Hardware ID = 82
Jun 21 11:43:22 vega vmunix: COMPAQ MSA1000 VOLUME 4.32
Jun 21 11:43:22 vega vmunix: Active CCB at time of error
Jun 21 11:43:22 vega vmunix: CCB request completed with an error
Jun 21 11:43:22 vega vmunix: Error, exception, or abnormal condition
Jun 21 11:43:22 vega vmunix: ILLEGAL REQUEST - Illegal request or CDB
parameter
My volumes will not mount, and if I try, I get a vague error about I/O
error. There are no errors on the MSA 1000 itself. I can create a diskset
and delete them. All the disks are fine. I tried removing the new volume
and disconnecting the new shelves, but even the old volume will not show
up. I am powering them in the right order, shelves, wait, MSA1000, wait,
ES45.
If anyone knows what's going on I would appreciate it.
-- Kevin Dea UNIX System Administrator Alpine Electronics Research of America
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