From: McCracken, Denise (Denise.McCracken@misyshealthcare.com)
Date: Fri Nov 05 2004 - 10:26:43 EST
Dear Managers,
I'm stumped on this one. We have an Alpha 1200 that won't boot the
Tru64 5.1a installation CD. It gets as far as loading the SCSI drivers,
then halts. If we pull a SCSI card out, it loads the one before it and then
halts. If we pull another SCSI card out, it loads the one before than and
then halts. This leads me to believe that whatever is causing the problem
happens just after the SCSI drivers have loaded.
We tried pulling all of the SCSI cards, which left just the internal
ports with tape drive and CD connected. Since there was a terminator on the
cable, we unplugged the tape drive as well. With just the CD connected, we
got a kernel memory fault trying to boot the CD.
We have replaced the CD drive and tried three different CDs, still
have the same problem. We also tried booting a 4.0f CD, and it was
successful.
I put in a case with HP Support and they told me to run eisaconfig.
Eisaconfig? It's all PCI bus.
The latest thing I have tried was gathering system config info from
this site and from another Alpha 1200 that has 5.1a on it. I really don't
see anything here, but maybe some other keen eye will.
I'm open to any suggestions on this. Thanks to all.
-------------------------------------------------
Hardware at SHH (Tru64 4.0f):
OSF1 osflab@SHH:/ # uerf -R|more
uerf version 4.2-011 (122)
********************************* ENTRY 1.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS OPERATIONAL EVENT
OS EVENT TYPE 300. SYSTEM STARTUP
SEQUENCE NUMBER 1.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Apr 12 19:06:26 1999
OCCURRED ON SYSTEM osflab
SYSTEM ID x00070016
SYSTYPE x00000000
MESSAGE Alpha boot: available memory from
_0xe4c000 to 0x2fffc000
Digital UNIX V4.0F (Rev. 1229); Tue
_Dec 4 18:15:19 EST 2001
physical memory = 512.00 megabytes.
available memory = 493.76 megabytes.
using 1958 buffers containing 15.29
_megabytes of memory
Firmware revision: 6.0
PALcode: Digital UNIX version 1.23
AlphaServer 1200 5/533 4MB
pci1 at mcbus0 slot 5
psiop0 at pci1 slot 1
Loading SIOP: script c0001900, reg
_7fddf00, data c000b8c8
scsi0 at psiop0 slot 0
tz4 at scsi0 target 4 lun 0 (LID=0)
_(DEC TLZ10 (C) DEC 04a8)
rz5 at scsi0 target 5 lun 0 (LID=1)
_(DEC RRD47 (C) DEC 1206)
isp0 at pci1 slot 2
isp0: QLOGIC ISP1040B/V2
isp0: Firmware revision 5.57 (loaded
_by console)
isp0: Fast RAM timing enabled.
scsi1 at isp0 slot 0
rz8 at scsi1 target 0 lun 0 (LID=2)
_(DEC RZ1DB-CS (C) DEC 0307)
_(Wide16)
isp1 at pci1 slot 3
isp1: QLOGIC ISP1040B/V2
isp1: Firmware revision 5.57 (loaded
_by console)
isp1: Fast RAM timing enabled.
scsi2 at isp1 slot 0
rz16 at scsi2 target 0 lun 0 (LID=3)
_(DEC RZ1CB-CS (C) DEC 0844)
_(Wide16)
rz17 at scsi2 target 1 lun 0 (LID=4)
_(DEC RZ1CB-CS (C) DEC 0844)
_(Wide16)
rz18 at scsi2 target 2 lun 0 (LID=5)
_(DEC RZ1CB-CS (C) DEC 0844)
_(Wide16)
rz19 at scsi2 target 3 lun 0 (LID=6)
_(DEC RZ1CB-CS (C) DEC 0844)
_(Wide16)
gpc0 at eisa0
pci0 at mcbus0 slot 4
eisa0 at pci0
trio0 at pci0 slot 2
trio0: S3 Trio64V+ (SVGA)
Plug-N-Play,
_1.0 Mb
tu0: DECchip 21140: Revision: 2.0
tu0: auto negotiation capable device
tu0 at pci0 slot 3
tu0: DEC TULIP (10/100) Ethernet
_Interface, hardware address:
_00-00-F8-06-8F-60
tu0: auto negotiation off: selecting
_10BaseT (UTP) port: half duplex
psiop1 at pci0 slot 4
Loading SIOP: script c0001900, reg
_3faff00, data c000dcc8
scsi3 at psiop1 slot 0
tz28 at scsi3 target 4 lun 0 (LID=7)
_(DEC TSZ07 0309)
Created FRU table binary error log
_packet
lvm0: configured.
lvm1: configured.
kernel console: trio0
dli: configured
i2c: Server Management Hardware
_Present
********************************* ENTRY 2.
*********************************
OSF1 osflab@SHH:/ # consvar -l
auto_action = HALT
boot_dev = rz8
bootdef_dev = rz8
booted_dev = rz8
boot_file =
booted_file =
boot_osflags = A
booted_osflags = A
boot_reset = ON
dump_dev =
enable_audit = ON
license = MU
char_set =
language = 0x36
tty_dev = 0
com1_baud = 9600
com1_modem = OFF
com1_flow = SOFTWARE
com2_baud = 9600
com2_modem = OFF
com2_flow = SOFTWARE
secure =
logfail =
srm2dev_id =
OSF1 osflab@SHH:/ # scu show edt
CAM Equipment Device Table (EDT) Information:
Device: TLZ10 Bus: 0, Target: 4, Lun: 0, Type: Sequential Access
Device: RRD47 Bus: 0, Target: 5, Lun: 0, Type: Read-Only Direct
Access
Device: RZ1DB-CS Bus: 1, Target: 0, Lun: 0, Type: Direct Access
Device: RZ1CB-CS Bus: 2, Target: 0, Lun: 0, Type: Direct Access
Device: RZ1CB-CS Bus: 2, Target: 1, Lun: 0, Type: Direct Access
Device: RZ1CB-CS Bus: 2, Target: 2, Lun: 0, Type: Direct Access
Device: RZ1CB-CS Bus: 2, Target: 3, Lun: 0, Type: Direct Access
Device: TSZ07 Bus: 3, Target: 4, Lun: 0, Type: Sequential Access
Hardware at ACW (Tru64 5.1a):
OSF1 osflab@ACW:/ # uerf -Rr 300|more
uerf version 4.2-011 (122)
********************************* ENTRY 1.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS OPERATIONAL EVENT
OS EVENT TYPE 300. SYSTEM STARTUP
SEQUENCE NUMBER 1.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Wed Jun 30 23:34:53 2004
OCCURRED ON SYSTEM osflab
SYSTEM ID x00070016
SYSTYPE x00000007
PROCESSOR COUNT 2.
PROCESSOR WHO LOGGED x00000000
MESSAGE Alpha boot: available memory from
_0x1862000 to 0x2fffc000
Compaq Tru64 UNIX V5.1A (Rev. 1885);
_Wed Jun 30 20:40:51 MST 2004
physical memory = 512.00 megabytes.
available memory = 483.65 megabytes.
using 1921 buffers containing 15.00
_megabytes of memory
Master cpu at slot 0
Starting secondary cpu 1
Firmware revision: 6.0
PALcode: UNIX version 1.23
AlphaServer 1200 5/400 4MB
pci1 (primary bus:1) at mcbus0 slot
5
Loading SIOP: script c0000000, reg
_7fdde00, data c000a000
scsi0 at psiop0 slot 0 rad 0
isp0 at pci1 slot 2
isp0: QLOGIC ISP1040B/V2
isp0: Firmware revision 5.57 (loaded
_by console)
isp0: Fast RAM timing enabled.
scsi1 at isp0 slot 0 rad 0
Loading SIOP: script c004e000, reg
_7fddf00, data c0012000
scsi2 at psiop1 slot 0 rad 0
isp1 at pci1 slot 4
isp1: QLOGIC ISP1040B/V2
isp1: Firmware revision 5.57 (loaded
_by console)
isp1: Fast RAM timing enabled.
scsi3 at isp1 slot 0 rad 0
pci0 (primary bus:0) at mcbus0 slot
4
eisa0 at pci0
ace0 at eisa0
ace1 at eisa0
lp0 at eisa0
gpc0 at eisa0
fdi0 at eisa0
fd0 at fdi0 unit 0
s3trio0: S3 Trio64V+ (SVGA)
_Plug-N-Play, 1.0 Mb
s3trio0 at pci0 slot 2
tu0: DECchip 21140: Revision: 2.2
tu0: auto negotiation capable device
tu0 at pci0 slot 3
tu0: DEC TULIP (10/100) Ethernet
_Interface, hardware address:
_00-00-F8-1B-6B-72
tu0: auto negotiation off: selecting
_10BaseT (UTP) port: half duplex
isp2 at pci0 slot 4
isp2: QLOGIC ISP1040B/V2
isp2: Firmware revision 5.57 (loaded
_by console)
isp2: Fast RAM timing enabled.
scsi4 at isp2 slot 0 rad 0
Created FRU table binary error log
_packet
kernel console: s3trio0
dli: configured
NetRAIN configured.
OSF1 osflab@ACW:/ # consvar -l
auto_action = HALT
boot_dev = dsk0
bootdef_dev = dsk0
booted_dev = dsk0
boot_file =
booted_file =
boot_osflags = A
booted_osflags = A
boot_reset = ON
enable_audit = ON
license = MU
char_set =
language = 0x36
tty_dev = 0
com1_baud = 38400
com1_modem = ON
com1_flow = NONE
com2_baud = 9600
com2_modem = OFF
com2_flow = SOFTWARE
secure =
logfail =
srm2dev_id = SCSI 1 2 0 0 0 0 0
OSF1 osflab@ACW:/ # hwmgr -view hierarchy
HWID: hardware hierarchy
----------------------------------------------------------------------------
--- 1: platform AlphaServer 1200 5/400 4MB 2: cpu CPU0 3: cpu CPU1 7: bus mcbus0 8: connection mcbus0slot5 9: bus pci1 10: connection pci1slot1 18: scsi_adapter psiop0 19: scsi_bus scsi0 53: disk bus-0-targ-5-lun-0 cdrom0 61: tape bus-0-targ-4-lun-0 tape0 12: connection pci1slot2 20: scsi_adapter isp0 21: scsi_bus scsi1 54: disk bus-1-targ-0-lun-0 dsk0 55: disk bus-1-targ-1-lun-0 dsk1 14: connection pci1slot3 22: scsi_adapter psiop1 23: scsi_bus scsi2 62: tape bus-2-targ-0-lun-0 tape1 16: connection pci1slot4 24: scsi_adapter isp1 25: scsi_bus scsi3 56: disk bus-3-targ-0-lun-0 dsk2 57: disk bus-3-targ-1-lun-0 dsk3 58: disk bus-3-targ-2-lun-0 dsk4 26: connection mcbus0slot4 27: bus pci0 28: connection pci0slot1 36: bus eisa0 37: connection eisa0slot8 38: serial_port tty00 39: connection eisa0slot9 40: serial_port tty01 41: connection eisa0slot10 42: parallel_port lp0 43: connection eisa0slot11 44: keyboard keyboard0 45: pointer mouse0 46: connection eisa0slot12 47: fdi_controller fdi0 48: disk fdi0-unit-0 floppy0 30: connection pci0slot2 49: graphics_controller s3trio0 32: connection pci0slot3 50: network tu0 34: connection pci0slot4 51: scsi_adapter isp2 52: scsi_bus scsi4 59: disk bus-4-targ-0-lun-0 dsk5 60: disk bus-4-targ-1-lun-0 dsk6 ---------------------------------------------------------------- "Customer service may be the only way that a company can distinguish itself from its competition these days." -H. Frank Gibbard Denise McCracken, Systems Software Specialist Misys Healthcare Systems, Tucson, AZ Certified Tru64 v5 Systems Administrator Comptia Network+ Certified Professional
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