From: Blair.Phillips@affa.gov.au
Date: Tue Jan 07 2003 - 22:25:58 EST
Original problem:
>
> I am having problems getting the SWCC client GUI for the
> KZPCC controller to work.
>
> I can get access to the controller as evidenced by seeing the
> firmware version displayed in the
> "Properties" info box, but any attempt to open the Storage
> window results in the message:
>
> The KZPCC client failed to connect to system
> raptor.abare.gov.au. gethostbyaddr call for system with IP
> address 169.254.168.211 received error of : HOST NOT FOUND
>
Solution:
The client PC had the Microsoft Loopback Adapter configured as
an Ethernet adapter with DHCP and Autoconfiguration enabled.
The address 169.254.168.211 was the result.
This showed up as the first interface and apparently the client
was picking up this address and trying to use it.
Disabling the adapter fixed the problem.
An extract from "ipconfig/all" on the PC is included below:
Ethernet adapter Do Not Delete - Required by Operating System:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Loopback Adapter
Physical Address. . . . . . . . . : 02-00-4C-4F-4F-50
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.168.211
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
Blair Phillips
blair.phillips@affa.gov.au
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