From: Copper, Steve (scopper@westernpower.co.uk)
Date: Mon Dec 09 2002 - 09:45:41 EST
Hi All,
I have a problem with my KZPCC controller. About 2 weeks ago I had to have
the whole unit replaced, which went fine, but since then I have noticed that
the battery state is being reported as "bad" when looking through
StorageWorks Command Console (v2.2.0.213). This was after it went through
the initial calibration phase. I reported this to Compaq (HP) who sent an
engineer and he replaced the battery. Again after the initial period of
trying to calibrate the battery it is being reported as being "bad" again.
Now I can't really believe that 2 batteries, the new one when the card was
replaced and the new one from the engineer, can both be "bad". Other
details of the card are
Firmware revision: CQ16
Hardware revision: KZPCC-CE rev.D01
Bios Revision: 1.2H
Is there a command I have missed which effectively resets the state of the
battery as it might not have recognised that it has been replaced, or is
this a known problem, has anyone else come across this before or got any
suggestions?
Thanks in advance,
Steve Copper
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