From: mark.hickey@talk21.com
Date: Wed Aug 14 2002 - 13:43:44 EDT
I have a number of sites across the UK, printing is via a Wide Area Network and Decserver 90TL terminal servers using TCP/IP, the problem seems to be random across different sites.
Typically what I see when a queue hangs is that the user reports that the printer is online and I see the following output;
europa ->lpc status glaprint7
glaprint7:
printer is on device '@gla11/port1' speed -1
queuing is enabled
printing is enabled
17 entries in spool area
Tue Aug 6 14:25:33 2002: Attempting to print dfA824europa
europa ->cat /var/spool/lpd42/lock
6408
cfA824europa
europa ->ps -ef | grep 6408
root 6408 3036 0.0 14:23:58 ?? 0:00.18 /usr/lbin/lpd
daemon 32492 6408 0.0 14:23:58 ?? 0:00.01 la280of -w132 -l66
hickeym 26779 5313 0.2 15:26:17 ttyq3 0:00.01 grep 6408
europa ->ps -ef | grep 32492
daemon 32492 6408 0.0 14:23:58 ?? 0:00.01 la280of -w132 -l66
hickeym 29469 5313 0.4 15:26:32 ttyq3 0:00.02 grep 32492
europa ->netstat | grep gla11
tcp 15 0 europa.1080 gla11.port1 ESTABLISHED
europa ->telnet gla11
Trying 10.11.4.11...
Connected to gla11.
Escape character is '^]'.
#
DECserver 90TL Communications Server V1.1C (BL46A-13) - LAT V5.1
(c) Copyright 1996, Digital Equipment Corporation - All Rights Reserved
Please type HELP if you need assistance
Enter username> mfh
Local> sh port all
Port Access Status Services Offered
1 Remote Connected Listener 2001
2 Remote Idle Listener 2002
3 Remote Idle Listener 2003
4 Remote Idle Listener 2004
5 Remote Idle Listener 2005
6 Remote Idle Listener 2006
7 Remote Idle Listener 2007
8 Remote Idle Listener 2008
A cutdown version of the lpr.log shows the following;
Aug 6 14:25:23 europa lpd[6408]: DEBUG -- writeStatus: status file update, printer glaprint7: Tue Aug 6 14:25:23 2002: Attempting
to print dfA823europa
Aug 6 14:25:23 europa lpd[6408]: DEBUG -- child_wait: start wait for child 32492
Aug 6 14:25:23 europa lpd[6408]: DEBUG -- child_wait: finished wait for child 32492
Aug 6 14:25:23 europa lpd[6408]: DEBUG -- about to leave dofork() as pid: 6408
Aug 6 14:25:23 europa lpd[6408]: DEBUG -- child_wait: start wait for child 27909
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- child_wait: finished wait for child 27909
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- writeStatus: status file update, printer glaprint7: Tue Aug 6 14:25:33 2002: Notifying user...
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- writeStatus: status file update, printer glaprint7: Tue Aug 6 14:25:33 2002: glaprint7 is ready and printing
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- Entering printit(cfA824europa)
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- writeStatus: status file update, printer glaprint7: Tue Aug 6 14:25:33 2002: Attempting to print dfA824europa
Aug 6 14:25:33 europa lpd[6408]: DEBUG -- child_wait: start wait for child 32492
Then ran an lpc restart glaprint7
Aug 6 15:42:11 europa lpd[6408]: INFO -- abort_signal: received signal 15, aborting current job
Aug 6 15:42:16 europa lpd[6408]: DEBUG -- writeStatus: status file update, printer glaprint7: Tue Aug 6 15:42:16 2002:
Aug 6 15:42:16 europa lpd[6408]: INFO -- abort_signal: exiting...
Aug 6 15:42:16 europa lpd[6408]: INFO -- printjob_exit: breaking promise to process all queued print jobs since this daemon was asked to exit now, printer glaprint7
If anyone has any tips or advice, please drop me a line.
Regards
Mark Hickey
Systems Administrator
Mark Hickey
Tel. 01440-710677
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