SUMMERY ;Re: RE; E250 cannot do anyhting after boot

From: sam (essam@chorus.net)
Date: Wed Apr 09 2003 - 17:45:23 EDT


Dear SUN brothers in arms

Thanks for every email. I have learned from your numerous responses what
could have took me months of reading to figure out.

Thanks to SUN Microsystems engineers. They had the answer amongst many
lines.

SUMMERY; Keyboard not responding. When computer starts, keyboard beeps only
once, the four lights keep flickering together. That means it is a hardware
problem, with a faulty serial port.

Now; Is this fixable via a manager on site? or I have to just make a return
on my purchase

Thanks much

Sam
------------------------------------------------------

sam wrote:

> Dear SUN brothers in arms
>
> Thank you all for all the replies. However problem persists. I have been
> with this problem for over three weeks now. I roamed the Internet, SUN
> solve web site, news groups, in vain. I have sent to your group as a
> last resort.
>
> p.s.This is my first experience ever with SUN, I am migrating from Linux
> on X86 and PPC.
>
> In summery; The E250 starts, and freezes on the OK prompt, whether
> normal or testing, or locked. The keyboard does not respond. It does not
> respond also from the hyper terminal via PC. No key strokes can do
> anything. I hoped that reading the long analysis can give a hint on
> something defective in the hardware. That is why I included it in the
> previous message. I am sorry I did not clear that at first.
>
> This is what I did:
>
> 1. From the PC, I used two different laptops, and upgraded hyper
> terminal to private edition, after removing the GFX card. Then
> connected to serial A using null modem, still keyboard strokes do
> not work.
> 2. From E250, I used three different functioning keyboards, after
> adding the Raptor GFX. still keyboard strokes do not work.
> 3. Shut down, removed HDD's, CPU's, RAM chips and put them back again.
> still keyboard strokes do not work.
> 4. Removed the RCS card /disconnected it. then used hyper term. still
> keyboard strokes do not work.
> 5. Used a SUN monitor.
> 6. Because there is no OS installed, the 4 HDD's are useless when it
> comes to key strokes. However, I removed them, and tried without
> them, and with them. still keyboard strokes do not work.
> 7. I downloaded the SUN E250 white paper from SUN Solve, and in
> details followed the hardware map, made sure jumpers are setup
> right. No results.
> 8. I purchased an official copy of Solaris 8 , 10/2000. tried to boot
> from any of the CD's with the start up, whether CD 1 of 2, or
> Installation, or flash PROM. CD blinks 7 times, but no boot. and
> still keyboard strokes do not work.
> 9. I purchased a DVD SCSI, and an official copy of Solaris 9 on DVD. I
> added it to the E250, start up, also DVD blinks 7 times, but no
> installation picks up.
>
> Still, keyboards from hyper term on PC or SUN cannot work at all. As if
> they are not there.
>
> Any ideas? what am I doing wrong?
>
> Thanks
>
> Sam
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