From: NetComrade (netcomrade@bookexchange.net)
Date: Mon Jan 13 2003 - 14:13:23 EST
Gurus,
Our documentation is all over the place, mostly in Word documents on a
file server, some visio and pdf files as well. However it's not
searchable, and everything is hard to find. Even if it was searchable, I
don't think it would work right, since a certain description or keywords
need to be associated with a document to search them properly. I was
curious if there are already XML standards and tools available for keeping
technical documents, incident tracking, etc. We can write something from
scratch, but why reinvent the wheel.
I am primarily interested in few things:
1) storing documents that describe how things work, in a structured format
2) storing descriptions of incidents, how they were fixed, etc.
3) having the ability to link to other documents
4) being able to have documents belong to various groups (more than one)
There are probably tons of free and commercial tools like this, but I am
curious what the tech guys are using for their own needs. If there is an
XML standard, it would be great to know as well.
Thanks,
Will summarize.
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