Solaris 8 passwd locked out - permission denied

From: Chris Ruhnke (ruhnke@us.ibm.com)
Date: Fri May 04 2007 - 20:09:29 EDT


Oh mighty masters of the O.S., hear me and have pity on me...

I bet this one has a simple answer, but I am at a loss to come up with it.

Users cannot change their passwords, neither can root change the user's
password.

O.S. Solaris 8
up-to-date on security patchaes as far as I know.

Examples (names have been changed to protect the guilty):

User logged on:

$ passwd
passwd: Changing password for <user>
passwd: User unknown: <user>
Permission denied

ROOT logged on:

# passwd <user>
passwd: User unknown: <user>
Permission denied

Permissions for the /usr/bin/passwd file seem to be correct
(r--sr--sr--x).
Permissions on /etc/passwd and /etc/shadow seem to be correct (r--r--r--
and r-------- respectively).
<User> does exist in both files and record format is comparable to other
entries.
Home directory does exist and is owned by <user>.

What am I missing???

Chris Ruhnke
IBM - Mid-Range Server Support
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