E3500 not seeing some of its internal drives

From: Gert-Jan Hagenaars (sunmanager@hagenaars.com)
Date: Thu Jul 18 2002 - 11:47:13 EDT


Hi all,

We have an E3500 at work, and it is only seeing the SCSI CDrom, and the
bottom plane of (four) harddrives. The drives in the top plane are not
seen by the OS (they were before). The box has not been moved, but it
has been reinstalled (with Solaris 8). Doing a "boot -r" from the ok
prompt didn't make a difference. Swapping the "unseen" drives to a spot
in the lower plane does make them available, so the drives are not the
problem.

I'm planning do to a "probe-fcal-all" from the ok prompt at my next
maintenance window.

Supposedly there are _two_ fibre interfaces to the top plane for
redundancy, but I don't know how to verify that.

I'm looking for suggestions on how to troubleshoot this thing (I have a
screwdriver and a leatherman, and I'm not afraid to use them...)

CHeers,
Gert-Jan.

-- 
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sed '/^[when][coders]/!d         G.J.W. Hagenaars -- gj at hagenaars dot com
    /^...[discover].$/d          Remembering Mike Carty 1968-1994
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' /usr/dict/words                I'm Dutch, what's _your_ excuse?
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