From: imran reayat (imran_programming@yahoo.com)
Date: Wed Jan 03 2007 - 04:14:07 EST
Hello managers,
This is my first email and I request all of you to please help me with the following
I have sunfire V440/V880/V890 system, Can anyone please tell me how do I identify faulty device / hardisk. Recently there has been quite a few hard disk failure on our system and we were not able to detect that wether the disk is really faulty. The following is an example of sequence of actions performed on V440
EXAMPLE
I looked for words fail, error, panic and warning and notice in messages file. and i found the following
Dec 22 03:37:05 sx02-appl SCSI transport failed: reason 'reset': retrying command
Dec 22 03:37:08 sx02-appl scsi: [ID 107833 kern.warning] WARNING: /pci@1f,700000/scsi@2/sd@1,0 (sd62):
Dec 22 03:37:08 sx02-appl Error for Command: write(10) Error Level: Informational
Dec 22 03:37:08 sx02-appl scsi: [ID 107833 kern.notice] Requested Block: 142293125 Error Block: 14229
3125
Dec 22 03:37:08 sx02-appl scsi: [ID 107833 kern.notice] Vendor: FUJITSU Serial Number: 052
4B07Y3W
Dec 22 03:37:08 sx02-appl scsi: [ID 107833 kern.notice] Sense Key: Soft Error
Dec 22 03:37:08 sx02-appl scsi: [ID 107833 kern.notice] ASC: 0x5d (<vendor unique code 0x5d>), ASCQ: 0x43, FRU: 0x0
Dec 22 03:37:22 sx02-appl scsi: [ID 107833 kern.warning] WARNING: /pci@1f,700000/scsi@2/sd@1,0 (sd62):
Dec 22 03:37:22 sx02-appl Error for Command: read(10) Error Level: Fatal
Dec 22 03:37:22 sx02-appl scsi: [ID 107833 kern.notice] Requested Block: 133906928 Error Block: 13390
6928
Dec 22 03:37:22 sx02-appl scsi: [ID 107833 kern.notice] Vendor: FUJITSU Serial Number: 052
4B07Y3W
Dec 22 03:37:22 sx02-appl scsi: [ID 107833 kern.notice] Sense Key: Media Error
Dec 22 03:37:22 sx02-appl scsi: [ID 107833 kern.notice] ASC: 0x15 (<vendor unique code 0x15>), ASCQ: 0x1, FRU: 0x0
Dec 22 03:37:22 sx02-appl md_stripe: [ID 641072 kern.warning] WARNING: md: d25: read error on /dev/dsk/c1t1d0s5
Dec 22 03:37:22 sx02-appl md_mirror: [ID 842313 kern.info] NOTICE: md: d25: B_FAILFAST I/O retry
Dec 22 03:37:36 sx02-appl scsi: [ID 107833 kern.warning] WARNING: /pci@1f,700000/scsi@2/sd@1,0 (sd62):
Dec 22 03:37:36 sx02-appl SCSI transport failed: reason 'reset': retrying command
Dec 22 03:37:39 sx02-appl scsi: [ID 107833 kern.warning] WARNING: /pci@1f,700000/scsi@2/sd@1,0 (sd62):
Dec 22 03:37:39 sx02-appl Error for Command: write Error Level: Informational
Dec 22 03:37:39 sx02-appl scsi: [ID 107833 kern.notice] Requested Block: 22524 Error Block: 22524
Dec 22 03:37:39 sx02-appl scsi: [ID 107833 kern.notice] Vendor: FUJITSU Serial Number: 052
4B07Y3W
Dec 22 03:37:39 sx02-appl scsi: [ID 107833 kern.notice] Sense Key: Soft Error
Dec 22 03:37:39 sx02-appl scsi: [ID 107833 kern.notice] ASC: 0x5d (<vendor unique code 0x5d>), ASCQ: 0x43, FRU: 0x0
Dec 22 03:37:47 sx02-appl md_mirror: [ID 726726 kern.info] NOTICE: md: d25: spurious error; B_FAILFAST I/O retry succeeded
the prtdiag -v output showed no faulty device
The iostat -E command showed the following
root@sx02-appl # iostat -E
sd0 Soft Errors: 0 Hard Errors: 2 Transport Errors: 0
Vendor: TOSHIBA Product: ODD-DVD SD-C2732 Revision: 1051 Serial No: 01/07/05
Size: 18446744073.71GB <-1 bytes>
Media Error: 0 Device Not Ready: 2 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd1 Soft Errors: 2 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07N0H
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 2
Illegal Request: 0 Predictive Failure Analysis: 0
sd2 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07N2J
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd3 Soft Errors: 1 Hard Errors: 16 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07R4A
Size: 73.40GB <73400057856 bytes>
Media Error: 13 Device Not Ready: 0 No Device: 3 Recoverable: 1
Illegal Request: 0 Predictive Failure Analysis: 0
sd4 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07NW9
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd5 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07MVJ
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd6 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07P6P
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd16 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08C4L
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd17 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000527B08N5T
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd18 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000527B08GUW
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd19 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000529B092SC
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd20 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08DHT
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd21 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08C8F
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd31 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07RKF
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd32 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07NYL
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd33 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07PDY
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd34 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07PM5
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd35 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07R4G
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd36 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07N4W
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd46 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08DD5
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd47 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000530B09405
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd48 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000530B09403
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd49 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08D8D
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd50 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000530B0940B
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd51 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000526B08DDD
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd61 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07Y20
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd62 Soft Errors: 120 Hard Errors: 336 Transport Errors: 111
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07Y3W
Size: 73.40GB <73400057856 bytes>
Media Error: 308 Device Not Ready: 0 No Device: 28 Recoverable: 120
Illegal Request: 0 Predictive Failure Analysis: 28
sd64 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU Product: MAT3073N SUN72G Revision: 0602 Serial No: 000524B07Y6V
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
Kindly help me in confirming and identifying the failed device as I dont know how to translate the hardware addresses like /pci@1f,700000/scsi@2/sd@1,0 (sd62): and I and my friends are not sure of the problem really existing.
If there is any other community you know of related to hardware of Sun please do inform.Or if anyone has a how to document / manual regarding sun hardware faults please email me.
Looking forward,
Regards,
imran
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