Urgent help on Solaris printing problem

From: Henry Chang (hchang@kgia.com)
Date: Tue Oct 05 2004 - 21:25:04 EDT


Dear all expert,

I encounterd a problem and cannot be solved by many other professionals
and hope someone can help me.
My OS platform is Solaris 7 and I have several print queue for printing on
HP jetdirect printer. One of the print queue (OPRS) has stucked many
print jobs querying by the command "lpstat -t" as below :

OPRS-3260 gloss 8102 Sep 29 23:38 on OPRS
OPRS-3261 gloss 34033 Sep 29 23:38
OPRS-3262 gloss 9130 Sep 29 23:38
OPRS-3385 gloss 9587 Oct 01 02:21
OPRS-3386 gloss 9587 Oct 01 02:21
OPRS-3387 gloss 9587 Oct 01 02:21
OPRS-3416 gloss 9587 Oct 02 02:10
OPRS-3417 gloss 9587 Oct 02 02:10
OPRS-3418 gloss 9587 Oct 02 02:10
OPRS-3446 gloss 8102 Oct 04 01:58
OPRS-3447 gloss 34033 Oct 04 01:58
OPRS-3448 gloss 9130 Oct 04 01:58
OPRS-3478 conchan 9597 Oct 04 11:23
OPRS-3516 rong 31864 Oct 04 19:14
OPRS-3545 gloss 8102 Oct 05 02:09
OPRS-3546 gloss 34033 Oct 05 02:09
OPRS-3547 gloss 9130 Oct 05 02:09
OPRS-3549 gloss 8102 Oct 05 08:55
OPRS-3550 gloss 34033 Oct 05 08:55
OPRS-3551 gloss 9130 Oct 05 08:55
OPRS-3557 gloss 9130 Oct 05 09:37
OPRS-3558 gloss 8102 Oct 05 09:37
OPRS-3559 gloss 34033 Oct 05 09:37
OPRS-3560 root 8102 Oct 05 09:40
OPRS-3599 root 14 Oct 05 12:22
OPRS-3640 ing 9030 Oct 05 17:15

Also, by using the command "lpstat -t |grep OPRS4" and have the following
results :

OPRS accepting requests since Sat Jan 20 14:36:27 HKT 2001
printer OPRS now printing OPRS-3260. enabled since Tue Oct 5 12:22:09 HKT
2004. available.

The problem is even I try to print a text, e.g. "lp -d OPRS test.txt" and
it will be queue at the end of it.
I have disable and re-enable this print queue. However, the problem still
exist and nothing can be print. I have tried to print something on my
desktop (WinXP) and success. How can I solve this problem? Many thanks.

Best Regards,
Henry
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