Summary: Another question on veritas - this time with support

From: Paul LaMadeleine (plamadeleine@lightbridge.com)
Date: Thu Apr 18 2002 - 12:45:01 EDT


Greetings,

         Well, there looks to be four major opinions on this:

         1) Swap the ID prom from the failed board to the new board - Is
this supported by Sun Service or would it nullify our service contract for
this system

         2) Have a tmp license around at all times. These expire about a
month after issue so you'll need to set up a process for keeping them current

         3) If you have the expensive 24/7 support for Veritas, they'll
issue a tmp license at all hours

         4) Run in a cluster so if you lose one system you're not down at
all. What are people's opinion's of sun cluster? I run VMS clusters and
True 64 clusters here already and thier great - how would a sun cluster
compare?

         thanks for everyone's input.

         Paul

At 08:57 AM 4/16/02 -0400, Paul LaMadeleine wrote:
>Greetings,
>
> What do you generally do when you are running veritas on a
> 24/7/365 box and lose a system board over a weekend? I noticed that I
> sent in the wrong host ID when submitted the request for a reg number
> when I tried to install this weekend. When I tried to get this fixed
> over the weekend, no one was there to handle the request. This did not
> really bother me as this box is not in production yet - I was just tring
> to get some work done.
>
> But it lead to thinking that when this system goes into
> production, what do I do if I have a hardware issue and hostid changes
> over a weekend?
>
> Thanks,
>
> Paul
>
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