Another question on veritas - this time with support

From: Paul LaMadeleine (plamadeleine@lightbridge.com)
Date: Tue Apr 16 2002 - 08:57:16 EDT


Greetings,

        What do you generally do when you are running veritas on a 24/7/365 box
and lose a system board over a weekend? I noticed that I sent in the wrong
host ID when submitted the request for a reg number when I tried to install
this weekend. When I tried to get this fixed over the weekend, no one was
there to handle the request. This did not really bother me as this box is
not in production yet - I was just tring to get some work done.

        But it lead to thinking that when this system goes into production, what
do I do if I have a hardware issue and hostid changes over a weekend?

        Thanks,

        Paul

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