From: Ben Le (ble@pcc.edu)
Date: Wed Jul 20 2005 - 16:20:46 EDT
I agreed with Justin about LTU. However LTU and Support are different
animals. You can use the software for life in the box. But if that software
breaks without the support dollar paid, you are out of luck to fix or
upgrade it.
I have a question for the list.
HP announced that it will no longer support Micro Focus Cobol and
recommends to go directly to Mirco Focus company for support this
application. Does anyone have this issue and experience with Micro Focus
company, such as the support level, cost ...? Thanks.
Ben
At 11:54 AM 7/20/2005, Justin Willoughby wrote:
>I thought Mike Keighley had a very good explanation so I am including
>it below.
>
>================================================
>Yes you can continue to use the software.
>HP issued you with a license-to-use when you bought the original
>package.
>All the ones I have seen are permanent.
>
>Software maintenance is usually listed on your HP support contract as
>"Product name HP9000 Servers LTU" and this is where the confusion kicks
>
>in.
>Many people think that they need that "LTU" to continue using the
>software.
>In fact in this context it stands for "License-to-use-Updates", i.e.
>you
>can install new versions from future Apps CDs, and if you upgrade HP-UX
>to
>a new version e.g. 11.11 to 11.23, you may well need to do that.
>
>But if your HP-UX version is stable for the life of the machine, no you
>
>don't have to maintain all those apps like Glance+ Omni-this,
>DataProtector that.
>
>I have had HP support sales people try to tell me otherwise, but the
>consensus is as above.
>
>I do always keep LTU and phone support on HP-UX itself, just in case I
>
>need a crash analysis or patch one day. But Apps, no.
>================================================
>
>
>- Justin
>
>==================
> Justin Willoughby
> Computer Operations
>==================
>
> >>> "Justin Willoughby" <jwilloug@mhc.net> 7/20/2005 1:48:54 PM >>>
>
>I am looking for some clarification on software maintenance from HP on
>one of their products.
>
>We have a product we purchased quite a few years ago for one of our
>HP9000 boxes and had been carrying maintenance on that product. My
>manager dropped maintenance on that product because we thought it was
>going to be replace by another product from a different vendor. Now I
>find out this might not happen and the original product might continue
>to be used.
>
>What I need to know is, can we legally continue to use the product we
>originally purchased without maintenance, knowing we don't have
>software
>support or upgrades? I want to be sure what we are doing is not wrong.
>I
>don't agree with this whole thing but it's not something that is under
>my control.
>
>- Justin
>
>==================
> Justin Willoughby
> Computer Operations
>==================
>
>
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__________________________________________
Benjamin Le
Sr. Systems Administrator
Information Technology Services
Portland Community College
Voice:(503)-977-4736 Fax:(503)-977-8124
Mailto:ble@pcc.edu http://www.pcc.edu
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