From: Wilson, Jeff (Jeff.Wilson@GWL.COM)
Date: Wed Jan 07 2004 - 16:40:23 EST
That is wired my CE told me that they were supposed to do the firmware
updates and it was included in my support contracts.
Jeff Wilson
303-737-5399
-----Original Message-----
From: Mike Viscount [mailto:mikev@EMAIL.UNC.EDU]
Sent: Wednesday, January 07, 2004 2:11 PM
To: aix-l@Princeton.EDU
Subject: P690 Microcode installation responsibility update
Just FYI,
I was talking to our CE's today while doing some maintenance on our P690
and
they told me that the firmware for the P690 is actually a "customer
task". At
the same time they said that if the customer is having trouble they can
help out
(or do it) and they have a code that they can charge the time to.
Realizing the
international crowd on the list I'd still verify it but at least here in
NC, USA
*my* warranty would not be void if I choose to upgrade my firmware.
Again, you
should verify this for your own specific contracts but I just thought
I'd pass
along my experience to the list.
Mike
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