From: Gipson, Mat (Mat.Gipson@AMERICREDIT.COM)
Date: Tue Aug 05 2003 - 16:05:55 EDT
That worked as you said...I had the queue down and sent the print and it
queued right up. Once I started the queue back up it cleared the entry out.
This is a pass through printer that the user is trying to print to.
Mathew Gipson
<mailto:matt.gipson@americredit.com> matt.gipson@americredit.com
817.525.7123
-----Original Message-----
From: Hunter, Mark [mailto:Mark.Hunter@ANHEUSER-BUSCH.COM]
Sent: Tuesday, August 05, 2003 11:47 AM
To: aix-l@Princeton.EDU
Subject: Re: AIX4.3 Printing problems
Start by bringing the print queue down and submitting the job. This will
tell you if it hits the queue.
After that it depends upon the type of printer and how it is connected
(network, async, etc).
For async attached, you should be able to cat down the line. You can
monitor the RAN port.
For network, use iptrace to monitor the connection.
For an hplj you should be able to telnet to the printer.
Mark Hunter
-----Original Message-----
From: Gipson, Mat [mailto:Mat.Gipson@AMERICREDIT.COM]
Sent: Tuesday, August 05, 2003 8:49 AM
To: aix-l@Princeton.EDU
Subject: AIX4.3 Printing problems
AIX4.3 ML10
I have a printer that has a status of READY but no jobs will queue up to the
printer. The spooler subsystems processes (lpd, qdaemon) start up fine. I
try to send test prints to the printer with "enq -P erphp1-pass testfile"
and I never see the testfile get to the printer by doing "lpstat
-perphp1-pass". Does anyone have a good starting point for this
troubleshooting procedure? Any help is greatly appreciated!
...the printer does have toner, paper, and I can ping it.
Thanks,
Mathew Gipson
matt.gipson@americredit.com <mailto:matt.gipson@americredit.com>
817.525.7123
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