Problems with volume on Storageworks MSA 1000

From: kdea@alpine-la.com
Date: Tue Jun 21 2005 - 17:03:29 EDT


Hello,

I have been tasked to add storage shelves to our StorageWorks MSA 1000
connected to an ES45 (Tru64 5.1B), and it's been one problem after another.
When I first turned off the MSA 1000 to connect the shelves, and turned it
back on, one of the original drives showed up bad. That was replaced.
Then I upgraded the firmware to v.4.32A (I believe from 4.31). I also
upgraded the ES45 firmware to v6.9. But now I can't get my existing or new
volumes that are on the MSA 1000 to show up. I keep getting this message
upon bootup.

Jun 21 11:43:21 vega vmunix: cam_logger: SCSI event packet
Jun 21 11:43:21 vega vmunix: cam_logger: hardware_id=82 bus 5 target 0 lun
2
Jun 21 11:43:21 vega vmunix: cdisk_check_sense
Jun 21 11:43:21 vega vmunix: Hard Error
Jun 21 11:43:22 vega vmunix:
Jun 21 11:43:22 vega vmunix: Hard Error Detected
Jun 21 11:43:22 vega vmunix: Hardware ID = 82
Jun 21 11:43:22 vega vmunix: COMPAQ MSA1000 VOLUME 4.32
Jun 21 11:43:22 vega vmunix: Active CCB at time of error
Jun 21 11:43:22 vega vmunix: CCB request completed with an error
Jun 21 11:43:22 vega vmunix: Error, exception, or abnormal condition
Jun 21 11:43:22 vega vmunix: ILLEGAL REQUEST - Illegal request or CDB
parameter

My volumes will not mount, and if I try, I get a vague error about I/O
error. There are no errors on the MSA 1000 itself. I can create a diskset
and delete them. All the disks are fine. I tried removing the new volume
and disconnecting the new shelves, but even the old volume will not show
up. I am powering them in the right order, shelves, wait, MSA1000, wait,
ES45.

If anyone knows what's going on I would appreciate it.

--
Kevin Dea
UNIX System Administrator
Alpine Electronics Research of America


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