2nd Failed SCSI Drive in 2 Weeks

From: Ron Bramblett (bramblet@fuller.com)
Date: Mon May 16 2005 - 12:00:33 EDT


Hello Managers:

Tru64 4.0G AlphaServer 2000 and I have ran into problems

Last week we had power go down in the computer room. When power was restored I
noticed that I had a hard drive go down. It had a fault light on it. Member 1
on a raid-5 4 member set.

I put in my spare drive and the system auto rebuilt the drive.
Since it was under contract I got another drive to replace my spare.

On Sunday we had another power outage (the UPS is old 1/2 size of the computer
room) and I had a failed drive again. Same member, same raid set, same
rebuild.

Is there anything else I need to check to see why this keeps on happening?

***** Physical Device Information for xcr0 *****

Channel, Wide/ Controller
Target: Vendor: Description: Firmware: Narrow: Status:
-----------------------------------------------------------------------
 <0,0> COMPAQ BB00913466 3B07 W OPT
 <0,1> COMPAQ BB00913466 3B07 W OPT <-- this was
the failed drive 2 weeks in a row.
 <0,2> COMPAQ BB009135B4 B017 W OPT
 <0,3> COMPAQ BB00913466 3B07 W OPT

SWXCR xcr0 error counters:

RAID Array 200 Controller Family Information Utility V1.03
Copyright (c)1997,2000 by Compaq Computer Corporation, all rights reserved.

***** Controller Physical Device Error Counts for xcr0 *****

Channel, Parity Soft Hard Misc
Target: Errors: Errors: Errors: Errors:
----------------------------------------------------------------
 <0,0> 0 0 0 0
 <0,1> 0 0 0 0
 <0,2> 0 0 0 0
 <0,3> 0 0 0 0

SWXCR xcr0 controller status:

RAID Array 200 Controller Family Information Utility V1.03
Copyright (c)1997,2000 by Compaq Computer Corporation, all rights reserved.

***** Status Check Summary for xcr0 *****

   FAILED DISKS FOUND: 0
   DEAD LOGICAL DRIVES FOUND: 0
   DEGRADED LOGICAL DRIVES FOUND: 0

   STATUS FROM LAST REBUILD/PARITY CHECK ATTEMPT:
      No REBUILD / PARITY CHECK in progress, last completed without error

-- 
Ron Bramblett
Systems Administrator
Fuller Brush Company


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