From: McCracken, Denise (Denise.McCracken@misyshealthcare.com)
Date: Wed Oct 27 2004 - 14:00:33 EDT
Thanks to John Farmer, Jeffrey Hummel, and Dr. Blinn.
We were able to get the machine booted back onto 4.0f and we found
some machine check errors in the error logs. It looks like a system board
problem. I would like to post Dr. Blinn's response, because I learned
something interesting from it.
The "loading SIOP" message relates to the KZPAA-AA single-ended SCSI
adapter that's probably connected to the RRD46. You might have a bad
SCSI controller or a bad RRD46 drive. If it's the drive or the card
then different media are unlikely to help. The KZPAA-AA is archaic
and if you haven't used it regularly it could have failed and you may
not have noticed. It was pretty much a "commodity PC part" but most
of the time they just work.
Since the console firmware uses the card differently than the way the
OS uses it (which is why the OS reloads the card's firmware), you may
be able to boot up to the point where the OS is loaded in memory by
the SRM console, but when the OS tries to use the card, things fail.
The original message:
We have an Alpha 1200 with an RRD46 that won't boot from CD, It
gets as far as "loading SIOP" and then halts with a halt code 5, no error
message. We have tried using different media. Has anyone else seen this?
-d
"Customer service may be the only way that a
company can distinguish itself from its
competition these days." -H. Frank Gibbard
Denise McCracken, Systems Software Specialist
Misys Healthcare Systems, Tucson, AZ
Certified Tru64 v5 Systems Administrator
Comptia Network+ Certified Professional
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