AlphaServer 8400 8/300 not working

From: Uwe Lienig (Uwe.Lienig@fif.mw.htw-dresden.de)
Date: Mon Jan 05 2004 - 11:44:24 EST


Happy new year to all managers,

I got hold of a AlphaServer 8400 system. After the system arrived I had little
time to test the system thoroughly and left this task for the christmas time.
After powering on bofore christmas I checked the system for not getting to warm
where it was placed and left the system alone. Since I'm able to work from home
I decided to test the system from there. But after a while the system wasn't
responding any more. Since I was on vacation on the turn of the year I couldn't
check on site what happened to the system. Today I came to the system. It was
switched on, but the console was not responding and the fault LED was lit.
Therefore this seems to be more a hardware question, but since the system in
question isn't that new I'd like to hear your thoughts of what is going before
bothering my boss for maintenance budget.

The tech data

AlphaServer 8400 8/300
4 double CPU-Modules, Alpha EV5@300MHz
1 KFTIA
   |
   +- 1 PCI-Expansion Box KFE70 (or 72, can't tell)
        |
        +- ISP 1040
        :
        +- DE500
1 2GByte Memory Module, MS7CC

After turning the key on the control panel to the off position and then to on
the Key On LED lights and the Fault LED starts to blink. After a while the Fault
LED stays lit and nothing is displayed on the console terminal.

With regard to the Operations Manual this means that an error occured to the
system bus or a module failed the self test. Since all modules have a self test
indicator I checked all of them an noticed that the indicator of the KFTIA
module didn't light. I removed the module from Node 8 and restarted the system.
Well I know that the system is not functioning since the mandatory I/O module
was missing, but on the console terminal the self test of the CPU modules showed up.
After all this seems to indicate that the KFTIA module has gone? Is there any
chance to check what caused the KFTIA to brake and how to repair this? May be
the power supply has gone and is known to be very picky on thermal stress or
something else?

I would much appreciate your thought.

TIA

-- 
Uwe Lienig  | fon: (+49 351) 462 2780 | mailto:uwe.lienig@fif.mw.htw-dresden.de
             | fax: (+49 351) 462 3476 | http://www.fif.mw.htw-dresden.de
HTW Dresden | parcels: Gutzkowstr. 22 | letters: PF 12 07 01
    -FiF-    |          01069 Dresden  |          01008 Dresden


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