From: Alan Douglas (alan.douglas@mentec.ie)
Date: Tue Nov 11 2003 - 11:55:31 EST
We had a system down when we arrived in this morning. We had a DBA logged in
with SU access. We diagnosed the problem as below. Is there anything elso to
check. I cant get into a blame game with no proof of wrong doing. As it
stands, the system may have shutdown, but I cant see how.
An help would be appreciated.
Alan
1. We looked for a crash dump file. There is none present.
2. We looked at all the log files. The log files showed no evidence of any
unusual occurrences. The boot sequence gave no indication of an unclean
system shutdown.
checked messages, biblog, syslogs etc
3. We ran a sys_check on the system, to make sure we hadnt missed anything
silly. Again we found nothing to suggest the system had crashed.
4. The system is monitored by the HP Collect utility. From this utility we
were able to pinpoint the system going down to within 10/15 seconds.
5. Once we had the exact downtime of the system, we were able to use the
collect utility to see what was running and who was logged in at that time.
No unusual processes were running.
6. Oracle was not shut down cleanly on the system.
CONFIDENTIALITY NOTICE
This email is private and confidential and may contain legally privileged
information.If you are not named above as an addressee it may be unlawful
for you to read, copy, distribute, disclose or otherwise use the information
in this email. If you are not the intended recipient of this email please
contact our systems manager.
Thank you.
Any views or opinions presented are solely those of the author and do not
necessarily represent those of the company or its associated companies
unless otherwise specifically stated.
This archive was generated by hypermail 2.1.7 : Sat Apr 12 2008 - 10:49:43 EDT