SUMMARY: Firmware upgrade fails

From: Iain Barker (ibarker@aastra.com)
Date: Mon Jul 14 2003 - 08:33:31 EDT


Many thanks to Osin McGuinness, Udo Grabowski, Warren Sturm and Peter
Gergen.

The common response was to check that the EEPROM write-enable jumper had not
been removed.

In this case, nobody had serviced the system since new, but it appears that
the jumper had indeed fallen off during shipping. Of course, there is no
reference to the jumper in the DEC documentation, but it is lablled on
sticker inside of the PCI tray sliding cover.

We reinstalled the jumper and used the following LFU command to force
upgrade from CDROM:

update srmflash -path iso9660:[AS4X00]RHSRMROM.SYS/DKA500

The SRM flashed correctly to the new version.

For future reference, the jumper (on AS4100CO version) is located on inch
from the left edge of the PCI motherboard approx 2/5ths from the top edge.
Jumper on = write enabled, jumper off = write protected.

Thanks.

-----Original Message-----
From: Iain Barker [mailto:ibarker@aastra.com]
Sent: Thursday, 10 July, 2003 10:26
To: Tru64 (E-mail)
Subject: Firmware upgrade fails

The continuing of a dead AS4100

Robert Collins helpfully provided a copy of the FSL floppy.

However it is not possible to use FSL unless the system itself
detects firmware corruption.

In our case, the firmware is not corrupt (system boots) but I
am unable to re-flash to a later version using LFU.

Any ideas?

Console log below. Thanks.

UPD> list

Device Current Revision Filename Update Revision

AlphaBIOS V5.70-0 arcrom V5.70-0

pks0 A12 kzpsa_fw A12

pks1 A12 kzpsa_fw A12

srmflash V5.6-4 srmrom V6.0-4

                                   cipca_fw A420

                                   dfxaa_

UPD> update * -all
WARNING: updates may take several minutes to complete for each device.

AlphaBIOS Updating to V5.70-0... FAILED.

pks0 Updating to A12 ... Verifying A12... PASSED.

pks1 Updating to A12 ... Verifying A12... PASSED.

srmflash Updating to V6.0-4... FAILED.

UPD>



This archive was generated by hypermail 2.1.7 : Sat Apr 12 2008 - 10:49:27 EDT