Problem with HSG80 controller on ALPHA

From: Mihail Stoev (mstoev@insystel.bg)
Date: Thu Feb 20 2003 - 07:13:40 EST


hi managers,

We have some performance problems with our HSG80 controller connected
to Alpha Server running Tru64UNIX 4.0F.
We have two controllers working in transparent fail over mode.
We have some connections to Intel(windows) based servers.
when we check log files i found following errors :

                                                  uerf version 4.2-011 (122)

********************************* ENTRY 1. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 3836.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Wed Feb 19 15:21:38 2003
OCCURRED ON SYSTEM ALPHA3
SYSTEM ID x0000000C CPU TYPE: DEC 7000
SYSTYPE x00000000
PROCESSOR COUNT 4.
PROCESSOR WHO LOGGED x0000000B

----- UNIT INFORMATION -----

CLASS x0000 DISK
SUBSYSTEM x0000 DISK
BUS # x0010
                              x040D LUN x5
                                        TARGET x1

----- CAM STRING -----

ROUTINE NAME cdisk_complete

----- CAM STRING -----

                                        Cmd Timeout - retrying

----- CAM STRING -----

ERROR TYPE Soft Error Detected (recovered)

----- CAM STRING -----

DEVICE NAME DEC HSG80 V83G

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        Command timed out

----- ENT_CCB_SCSIIO -----

*MY ADDR xB0ABD580
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x000B CAM_CMD_TIMEOUT
PATH ID 16.
TARGET ID 1.
TARGET LUN 5.
CAM FLAGS x00000482
                                        CAM_QUEUE_ENABLE
                                        CAM_DIR_OUT
                                        CAM_SIM_QFRZDIS
*PDRV_PTR xB0ABD228
*NEXT_CCB x00000000
*REQ_MAP x92F1FD00
VOID (*CAM_CBFCNP)() x005B4540
*DATA_PTR x7DCA4000
DXFER_LEN x00006000
*SENSE_PTR x91D1F700
SENSE_LEN xFF
CDB_LEN x0A
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00006000
CAM_CDB_IO x0000003000005060130B002A
CAM_TIMEOUT x0000003C
MSGB_LEN x0000
VU_FLAGS x4000
TAG_ACTION x20

this error repeats in 2 to 5 min when the system (HSG80) is heavy
loaded with different HDDs.
Any ideas?

-- 
Best regards,
 Mihail                          mailto:mstoev@insystel.bg


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