Can't login to Tru64 4.0F System

From: WAYNE DAWSON (wayne_dawson@inventuresolutions.com)
Date: Mon Oct 07 2002 - 16:48:02 EDT


Hi Managers,

System: Compaq Alpha 800 5/500. Tru64 4.0F

Well, I'm a Tru64 rookie, and appears I've made a rookie type mistake, and
don't have the experience to know how to get out of the bind.

Here's what happened, as close as I remember:

As the user, I attempted to change the user password, and kept typing the
wrong damn password. I thought I had typed the wrong password enough to
lock out the user. Just in case this was happening, I tried using, "usermod
-x administrative_lock_applied=0 <username>" to unlock it.

Then when I tried to change the password, I got a message to the effect that
"The password and user group files were locked by another user."

Blundering ahead, I logged out (no can't su to root using this user), and
tried to login as root. I believe it did originally login as root (once),
but gave me the same error message, when I tried to change the user
password. I logged out again to login as the user, and naturally couldn't.
Further, now it won't let me login as root.

A search through several search engines turned up this for the locked error
message, " Try looking for /etc/.AM_is_running. When Account Manager is
running, it seems to create this 0-byte file as a flag to the system saying
someone maybe modifying the passwd file."

Right, it sounds like I've done this by trying to unlock an account that
wasn't locked.

So if I can't login in as root, how can I do this.

My guess is that I'm supposed to start it in single user mode, mount the
root files system as writeable (if that's possible), and remove the lock
file.

However, this is a production machine, and if I down it and can't get it
back up, my head is going to roll. A fine mess.

Would anyone know if this sounds like what's really happening here. What
other possibilities exist.

What procedure do I follow to boot the system in single user mode, if this
is what I should be doing. If so, to mount the filesystem so it's writable,
would I just umount -u / ?

Also, is there a better way to do what I want?

Thanks,
Wayne Dawson



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