Overland Neo, Legato Networker, Solaris 8 - no go

From: Eric Trager (Eric.Trager@cbel.cit.nih.gov)
Date: Tue Dec 03 2002 - 10:26:44 EST


This is something of a shot in the dark, but we're caught in a bad
situation and my hope is someone reading this may have worked his/her way
out of a similar situation.

We are trying to get an Overland Neo LXN4000 series jukebox with two HP
LTO drives working with an E6500 server. The drives and jukebox are
connected to one another using VHDCI micro SCSI connections, and the box
is then connected to the server using a wide 68-pin-to-68-pin-VHDCI cable.
The terminator on the end of the chain on the jukebox is lit red
indicating an SE connection. The server, using tar, can easily write and
read to the drives. The MTX program (mtx.sourceforge.net) can communicate
with the jukebox and move tapes around, including to and from the drives.

The problem starts with Legato Networker. The software cannot seem to be
able to communicate with the jukebox robotics. jbconfig finds the jukebox
but after confirming the SCSI control port it simply says it's unable to
access the jukebox. The sjirdtag program spits out

bash-2.04# /etc/LGTOuscsi/sjirdtag scsidev@7.6.0
SJIRDP: Device busy
Code:0x29, Str=<I/O error>

Legato support has been communicating with me (slowly) for the last couple
of weeks, but we've gotten nowhere. I'm using version 6.1.2. I've been
hoping they could tell me about a good debugging program to try but
nothing has given any useful information.

Overland has been helpful but they believe it is a Legato issue,
especially since tar and mtx have no issues with the system. The only
reason I doubt that a little is when I reset the server and drop to the ok
prompt, probe-scsi-all reports the HP drives properly, but when it is
supposed to report the Overland (OVERLANDNEO Series), it says

Unknown message 2

I am open to any and all theories, suggestions, and similar war stories on
this kind of thing. I'm just looking for new ideas at this point.

- - - - -
Eric Trager
Unix Systems Specialist - Contracting Consultant, SRA
HPCIO, Center for Information Technology, National Institutes of Health
Office 2011, Bldg 12A. - trager@cbel.cit.nih.gov
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