From: Vincent S. Cojot (coyote@step.polymtl.ca)
Date: Tue Dec 03 2002 - 05:55:58 EST
Hello everyone,
I have a generic question about your experiences
with Sun Remote Services (Remote Maintenance Program) and
the use of a tool named SRS.
(see more info at: http://www.sun.com/service/support/srs).
I'd like to get others' feeling towards SRS not as
a "service" but more precisely about the end-user product
itself (SRS 1.0, 2.1 or 2.2) that gets installed on client
machines.
Here in Europe (France), the local SUN subsidiary is big
on SRS 1.0 (was told it was a Sun/France product) and
denies us the possibility of using SRS 2.x because of
"troubles" and "lack of transpac" support. On the other
hand, we are getting - in our test phase - a new copy
of SRS 1.0 about once every two weeks. Also while the current
version of SRS 1.0 uses sendmail (do you really want to
have all of your SUN servers route e-mail to one machine
should hardware errors occur) we are told that the next
version - available Q4 2002 - will be using the LP
printing system instead of "sendmail".
I know very little about SRS 2.x but I think it uses
SUNWsymon and agents instead of e-mail routing and I
find it more 'orthogonal' (someone please correct me
if I'm wrong).
Is anybody here using SRS 1.x or SRS 2.x and want
to share some experience about the client product
and its deployment in your server infrastructure?
I'm really curious about others' experiences with SRS
1.x or 2.x..
Thanks for reading,
Vincent S. Cojot
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