e450 Memory Upgrade Gone Awry

From: Josh Glover (jmglov@incogen.com)
Date: Thu Aug 22 2002 - 15:53:43 EDT


I have an Ultra Enterprise 450 server that we just upgraded from 2GB
to 4GB of RAM. The installation was no trouble.

However, the machine came back up and tried to boot into Solaris, even
though I had set auto-boot? to false in the OBP prior to powering the
machine off for the upgrade. I got a kernel panic with an illegal
instruction, at which time the machine rebooted itself. This time, it
stopped at the OK> prompt as I expected. I did a 'boot -r', and
Solaris started booting. It got as far as displaying the version
header (SunOS 5.7, if you are curious), then the pipe started
spinning, but when it gets to the 135/315 degree position, the machine
locks so hard that a Stop-a does not even work.

After the first such lock, I had to hard cycle the power. When the
system came back up to the OK> prompt, I checked out the post results
with .post and looked around in /mc@0,0. Everything looked fine. So I
tried a 'boot -a -r -s' (interactive, reconfiguration, single-user
mode), and the kernel started loading fine, then the same thing
happened: the pipe spun 45 degrees then the machine locked hard.

We installed official Sun RAM, followed the instructions in the
hardware guide to the T.

Any ideas? I searched the archive and found one similar issue,[1] but
there was no summary (if he got it fixed and did not summarise, shame
on him!). I am contacting the OP off-list to see, but I have no great
hopes. :(

TIA and WS,
Josh

[1] http://www.sunmanagers.org/pipermail/sunmanagers/2001-March/001721.html

--
Josh Glover <jmglov@incogen.com>
Associate Systems Administrator
INCOGEN, Inc.
GPG keyID 62386967
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