From: eSolutions, Techlist (eSolutionsT@misys.com)
Date: Thu Jul 25 2002 - 04:35:26 EDT
Hi All,
I've been asked to put forward some suggestions, for a client, on monitoring
a set of applications and where necessary alerting operators via pager/sms -
a broad brief. I've been searching the Internet for products and going
through this lists archive in search of suggestions and wisdom. Internet
searches have yielded advertisements for various products which is good but
doesn't give me any idea of general experiences, limitations or problems
real life users have had. The list archive mainly has summaries covering
resource monitoring like CPU, I/O, network etc but we're also looking for
'bigger-picture'/'high-level' reporting/alerting. Where there are
requirements similar to mine there are no summaries. So I'm turning to the
list at large for any input you have to pass on.
The (Sun part of the) setup that needs to be monitored has:
- DB server running Informix & some custom applications
- Application server, which talks to the DB server, running mainly custom
applications and MQ Series (a middleware/guranteed message delivery system)
which talks to an external server
The applications mentioned above and the custom applications have their own
logs i.e. syslogd isn't used so we can't monitor a centralised event log.
Obviously we can monitor the processes to see if they are up however we know
of events which can occur where the process remains up but an application
event prevents 'normal operation'. Assume that these events are logged in
the application specific way i.e. to a file somewhere.
So we will be monitoring server resources, monitoring the application
processes and want to extract event information from the scattered logs. It
is the latter two that I'm seeking your input on as the first one is well
documented in summaries. Where possible we would like to combine as much of
this as possible in a single application to simplify the solution itself.
Where an event is detected and we have defined it as significant enough to
warrant alerting an operator we would like to do this via pager/SMS(/GSM) as
sendmail is disabled on the servers and no alternative will be implemented.
This is almost certainly going to require a combination of products to
achieve the solution so I'm especially interested to hear from people in a
similar situation.
Thanks for taking the time to read this.
I'll post a summary of responses and then a final summary when we have
evaluated any suggestions received.
Thanks
James Gallagher
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