SUN warranty period

From: Marcelino Mata (mmata@multimatic.com)
Date: Tue Jul 23 2002 - 10:33:58 EDT


  When we purchase a Compaq/HP PC, it comes with 3 year parts replacement
warranty. I think this is standard terms for companies like Gateway, Dell
etc. When I purchase a SUN workstation, it only has 1 year parts
replacement warranty. I think SUN's warranty is standard for UNIX vendors.
Can anyone confirm if IBM AIX or HP-UX boxes come with 1yr or 3yr warranty?
I know that Compaq extended the Alpha/Tru64 warranty period to 3 years when
the bought out DEC.

I am hoping someone can explain the rational for the warranty period for
UNIX vs PC manufacturers or give me an argument I can use with my
management. From their point of view, they pay $3,000 for a Compaq box with
3 year warranty and $9,000 for UNIX workstation with 1 yr warranty. With
just about every UNIX application being well supported under Windows 2000,
it's becoming very hard to justify UNIX workstations. The additional need
for hardware support for UNIX workstations is just making it that much
harder.

Marcelino
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