SUMMARY: UTF-8 and Crystal Reports on Solaris 9 SPARC

From: aggunia@comcast.net
Date: Sat Jun 23 2007 - 13:29:52 EDT


Many thanks to those who helped, including Ed Scown and Sal Serafino. Two issues were involved with my problem of Crystal Reports throwing the following error upon starting it:

"Crystal Enterprise currently only supports UTF-8. Please change your locale to UTF-8 and try again.
Thank you for choosing Crystal Decisions."

1) Not all the Solaris 9 UTF-8 packages are installed by default. The following URL explains this:
http://developers.sun.com/dev/gadc/techtips/sol9_locale_pkgs/americas.html#en_US.UTF-8-full

This URL will explain the packages:
http://docs.sun.com/app/docs/doc/817-5769/6ml71em29?a=view

So, I checked the system to see what packages were missing, and installed the following:
SUNWinttf
SUNWeu8df
SUNWeuluf
SUNWeu8os
SUNWeulux
SUNWeu8ox
SUNWeudba
SUNWeudda
SUNWeudhr
SUNWeudis
SUNWeudiv
SUNWeudlg
SUNWeudmg
SUNWeuezt
SUNWdthed (required due to dependency)
SUNWdtab (required due to dependency)
SUNWeudbd
SUNWeudhs
SUNWsregu (required due to dependency)
SUNWeusru
SUNWeuhed

2) I also needed to add the following to the top of Crystal's env.sh script:
LC_MONETARY=en_US.UTF-8 ; export LC_MONETARY
LC_NUMERIC=en_US.UTF-8 ; export LC_NUMERIC
LC_MESSAGES=en_US.UTF-8 ; export LC_MESSAGES
LC_COLLATE=en_US.UTF-8 ; export LC_COLLATE
LC_CTYPE=en_US.UTF-8 ; export LC_CTYPE
LC_TIME=en_US.UTF-8 ; export LC_TIME

After performing the above, Crystal Reports now starts. Thanks all, and sorry for the late summary.

Anthony
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