Service Password on L20

From: Jeff Allen (allen@cs.dal.ca)
Date: Thu Feb 22 2007 - 10:53:18 EST


Does anyone know how to reset the password for the Service menu on a
StorEDGE L20 library? We have the password for the Administration
menu but it does not give us access to the Service menu. The manual
only goes as far as the Administration menu and does not even seem to
make reference to the Service menu.

I connected to the library's management card with a browser using the
ethernet port but nothing in the interface mentioned either password.
I haven't tried the serial connection. Would that offer different
functionality?

The library's firmware level is 171S

Thanks!

--
Jeff Allen
Systems Administrator
Faculty of Computer Science
Dalhousie University
Halifax NS Canada
http://www.cs.dal.ca/
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