V20z Refuses to Power On

From: Damian Wiest (dwiest@vailsys.com)
Date: Mon Nov 20 2006 - 20:37:42 EST


Greetings all,

We've got a Sun V20z that crashed and now refuses to power on. Once the
service processor has completed booting, the front panel display
indicates "Main power off". Neither pressing the power button on the
front-panel, nor performing a "platform set power state on" after
SSH'ing into the service processor does anything; in the second case,
the command never returns.

We've tried resetting the boot defaults per the instructions on page 43
of the Troubleshooting Techniques and Diagnostics Guide, but this had no
effect. We also cleared the CMOS with the same result.

We moved the CMOS jumper to the TH48 pin set and ran the manufacturer
diagnostics from the front-panel. Diagnostics hang on
"Iter: 0000000809". We turned the power switch off, back on and re-ran
the diagnostics; they passed this time and the LEDs on the system board
came on. Powered off and on again and diagnostics hang in the same
spot; we repeated this a few times and diags keep hanging.

Can someone tell me where I can find information regarding the
manufacturer diagnostics? None of the printed manuals I've consulted
mention this feature.

Any ideas on what the problem may be or how to get this server powered
up?

Thanks!

-Damian
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