Help with a T3 disk array

From: Doug Hubbard (doug@trackmaster.com)
Date: Mon Mar 13 2006 - 19:18:28 EST


Hello group,
I have an issue with a T3 disk array.
The array came in with old batteries and my vendor then shipped me
replacement power supplies with new batteries in them. The Power
supplies have been replaced and now refresh -s shows:

No battery refreshing Task is currently running.

                        PCU1 PCU2
-----------------------------------------------------------------
U1 Normal SHELF LIFE EXPIRED
U2 Normal SHELF LIFE EXPIRED

I have tried resetting the Battery warranty date on both units (both
were replaced) but that did not help.
.id read u1pcu1 and .id read u1pcu2 give me the following

output from
.id read u1pcu1
Revision : 0000
Mar 13 13:52:43 ISR1[1]: N: u1d7 sid 43712 stype 2024 disk error 3
Manufacture Week : 00182001
Battery Install Week : 00502003
Battery Life Used : 0 days, 2 hours
Battery Life Span : 730 days, 12 hours
Serial Number : 049875
Battery Warranty Date: 20060313105900
Battery Internal Flag: 0x00000000
Vendor ID : TECTROL-CAN
Model ID : 300-1454-04(50)

and from
.id read u1pcu2
Revision : 0000
Manufacture Week : 00292001
Battery Install Week : 00502003
Battery Life Used : 0 days, 2 hours
Battery Life Span : 730 days, 12 hours
Serial Number : 063068
Battery Warranty Date: 20060313105909
Battery Internal Flag: 0x00000000
Vendor ID : TECTROL-CAN
Model ID : 300-1454-04(50)

Firmware is at 2.01.06 (unit is a T3B).

I have tried google to no avail and could really use some help to get
this fixed.
Tia, and I will summarize.

-- 
*********************
Doug Hubbard - IT Manager
TrackMaster, an Equibase Company
email doug@trackmaster.com <mailto:doug@trackmaster.com>
Website www.trackmaster.com <http://www.trackmaster.com>
*********************
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Thank you!
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