From: Stoyan Angelov (s_angelov@filibeto.org)
Date: Wed Jul 03 2002 - 09:30:02 EDT
hello,
i have a storedge A3500 that with a problem(or should i say big
problem). both of the controllers indicate that there is a "controller
failure" (the first from the 10 small leds on each controller is red).
here is the status of the 10 small leds:
1 2 3 4 5 6 7 8 9 10
o o o o o o o o o o
1 - on (red) - controller fault
2 - on (green) - power
3 - blinking (green) - heartbeat ?
4 - on (green)
5 - on (green)
6 - off
7 - off
8 - on (green)
9 - on (green)
10 - off
front panel leds indicate: power (on - green), controller fault (on -
red)
both controllers have absolutely the same led status. i have tried
changing the places of both controllers, removing all the attached
cables & terminators with no resoult. the host system will not recognize
the A3500 controller at all.
is there a way to troubleshoot sucha situation? is there a way of fully
resetting the A3500? can i use the serial ports/orthe ethernet connector
on the back of the controller to troubleshoot ? what cable should i use
and are there known commands ? is there somewhere technical
documentation available (except the standard sun docs)?
since there is no way to see the controller via rm 6.22 i can not
upgrade firmware ot see errors.
can i test the controller without anything connected to it ? i mean if i
power up on a new controller without connecting it to
host/raids/putting terminators etc. what will be the normal status of
the front panel leds ? also can i test with only one controller [if yes
wich one - A (higher slot) or B (lower slot)]
id there a way to troubleshoot the controller itself ?
i am sorry for the thousand questions but i can't seem to find an answer
in the standard documentation provided.
thank you in advance.
Stoyan Angelov
-- ____________________________ Stoyan Angelov filibeto.org e-mail: s_angelov@filibeto.org _______________________________________________ sunmanagers mailing list sunmanagers@sunmanagers.org http://www.sunmanagers.org/mailman/listinfo/sunmanagers
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