New V880s don't recognize ethernet cards

From: Eric Watson (ewatson@law.harvard.edu)
Date: Tue Jun 11 2002 - 11:39:16 EDT


Dear Sun Managers,

I took delivery yesterday of 3 V880s. Each has a quad ethernet card, plus a
native 10/100mb ethernet card, plus a 1gb card. For now, I just want to use
the native 10/100mb card while I install Solaris 8.

When I power a V880 on, and all three machines display the same symptoms, I
get an OK prompt without problem. I then boot off the Solaris 8 DVD, and as
per Sun, use the command "boot cdrom" as opposed to "boot dvdrom". While
booting off the DVD, it appears that he v880s are not configuring the
primary network interface or the quad interfaces during the initial boot,
and there's no blinking traffic light on the network card once the system
reaches the OK prompt. It notes that it's using "RPC bootparams for network
configuration". After that message it notes:

        Skipping interface fcip0

On the 4 quad ethernet interfaces it polls for an ethernet connection then
returns:

        qfe[3,2,1,0]: no response

On the primary card is does not poll the network and simply reports:

        skipping eri0

Other notes:

- There are two warnings:
        WARNING: pcisch1: ino 0x4 has been blocked
        WARNING: qlc0: interrupt #0 has been blocked
- It skips ge0, the gigabit card

The patch cord is plugged into eri0. I read this as the machine is ignoring
the network card, and that an o/s installation isn't going to succeed or be
much use.

I opened a warranty call with Sun, but there's an 8 hour call back time, and
I'm anxious to fire up my new machines. Any ideas out there on how to
configure the V880 to recognize eri0? Or would this happen during o/s
installation?

Thanks in advance, and will summarize.

Eric

************************************
Eric P. Watson
Supervisor of System Administration
  Services
Harvard Law School 617-496-6518
************************************
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