L20 drive going down interminently.

From: sudesh.shetty@wipro.com
Date: Wed Jun 16 2004 - 08:12:09 EDT


Hi gurus,
             Having a L20 tape library connected to E3500 server. Backup is taken through Netbackup 3.45 installed on the E3500 server. Tape library has the following configuration:-
2 drives :- E36R firmware
Library firmware:- 1.55S
 
But since last few days one of the drive is going down interminently. Then the drive has to be manually brought up but only after stopping and starting the netbackup deamons.
 
Also after upgrading the drive firmware from 1.33S to 1.55S , the backup has become slow.
 
Following is the /var/adm/messages:-
 
Jun 13 03:44:45 e3500 inetd[520]: [ID 317013 daemon.notice] bpcd[14344] from 172.18.1.46 875

Jun 13 03:45:28 e3500 tldcd[14291]: [ID 367289 daemon.error] TLD(0) key = 0x4, asc = 0x15, ascq = 0x0, UNKNOWN ERROR,

SENSE_KEY: 0x04, ASC: 0x15, ASCQ: 0x00

Jun 13 03:45:28 e3500 tldcd[14291]: [ID 841094 daemon.error] TLD(0) Move_medium error: CHECK CONDITION

Jun 13 03:45:28 e3500 tldd[20031]: [ID 923197 daemon.error] TLD(0) drive 1 (device 0) is being DOWNED, status:

Robotic dismount failure

Jun 13 03:45:28 e3500 tldd[20031]: [ID 229259 daemon.error] Check integrity of the drive, drive path, and media

Jun 13 03:45:43 e3500 inetd[520]: [ID 317013 daemon.notice] bpcd[14412] from 172.18.1.46 771

Jun 13 03:46:43 e3500 inetd[520]: [ID 317013 daemon.notice] bpcd[14470] from 172.18.1.46 585

Jun 13 03:46:53 e3500 inetd[520]: [ID 317013 daemon.notice] bpcd[14484] from 172.18.1.46 647

 
 
HELP IS REQUIRED URGENTLY.
 
Regards
SS
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