problems with Citrix and SunRay servers

From: Rob De Langhe (rob.delanghe@telindus.be)
Date: Wed May 26 2004 - 06:13:54 EDT


Hi,
 
altough this might be a rather pure MS-problem, I am in such desparate need
for assistance that I still post it on this wonderfull list because it is
still related to Sun users:
 
We have 2 SunRay servers that provide redundant desktops to users. From
these SunRay servers, they can also launch the Citrix client program to
connect to 2 Citrix MicroSoft servers to give them access to Outlook,
MS-Office tools, etc.
 
Regularly, like now, nobody can get a connection with this Citrix client
program to those Citrix servers anymore ("...dial-up or modem problems
prevent connection ...")
 
After struggling through the MS-jungle on these Citrix servers, it seems
that there is a licenting issue : licenses seem to be allocated to different
people who do not have any Citrix-session open anymore from any SunRay
server. The version of Citrix we run apparently can only grant licenses
based on the MAC-address of the client-host that makes the connection. Since
in our case all client-programs make their connection on behalf of different
users but using the same MAC-addr of the SunRay server, how can this
properly work ?
 
Has anybody experience with a correctly working combination SunRay (version
2 on Solaris-9) plus Citrix (version 1.2 on Windows-2000, Citrix client
seems to carry version 6.30.1061 on Solaris) ?
 
Desparately seeking for any good hint towards more detailed information
about this combination ?
 
TIA !
 
Rob

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