SUMMARY: E 4500 Hardware Failure

From: Bhavesh Shah (bshah@citadon.com)
Date: Fri Apr 23 2004 - 15:21:57 EDT


Well got one reply besides out of office mails.
Grateful to Anjan Dave for his quick and accurate analysis.
Its Memory in 4 Banks that went bad at the same time - Strange
Will replace the Memory and see how it goes.
Thanks Anjan

My Original Question Was:

Hi Gurus,

Sorry for troubling once again but we had one more E 4500 Hardware
failure.

Would appreciate it if some can guide me what exactly is failed as this
Server is located at remote location.

1) Board 0 and 2

2) Memory on Board 0 and 2 - Bank J3201 and J3101 or all memories
on board 0 and 2

3) CPUs on board 0 and 2

4) All Boards( 0 & 2) CPUs and Mem

Thanks in advance

B

Below is the prtdiag output

========================= CPUs =========================

                    Run Ecache CPU CPU

Brd CPU Module MHz MB Impl. Mask

--- --- ------- ----- ------ ------ ----

 0 0 0 400 8.0 US-II 10.0

 0 1 1 400 8.0 US-II 10.0

 2 4 0 400 8.0 US-II 10.0

 2 5 1 400 8.0 US-II 10.0

 4 8 0 400 8.0 US-II 10.0

 4 9 1 400 8.0 US-II 10.0

========================= Memory =========================

                                              Intrlv. Intrlv.

Brd Bank MB Status Condition Speed Factor With

--- ----- ---- ------- ---------- ----- ------- -------

 0 0 1024 Failed Unknown 60ns 1-way

 0 1 1024 Failed Unknown 60ns 1-way

 2 0 1024 Failed Unknown 60ns 1-way

 2 1 1024 Failed Unknown 60ns 1-way

 4 0 1024 Active OK 60ns 2-way A

 4 1 1024 Active OK 60ns 2-way A

========================= IO Cards =========================

     Bus Freq

Brd Type MHz Slot Name Model

--- ---- ---- ---------- ----------------------------
--------------------

 1 SBus 25 0 QLGC,isp/sd (block) QLGC,ISP1000U

 1 SBus 25 1 SUNW,qfe SUNW,sbus-qfe

 1 SBus 25 1 SUNW,qfe SUNW,sbus-qfe

 1 SBus 25 1 SUNW,qfe SUNW,sbus-qfe

 1 SBus 25 1 SUNW,qfe SUNW,sbus-qfe

 1 SBus 25 2 QLGC,isp/sd (block) QLGC,ISP1000U

 1 SBus 25 3 SUNW,hme

 1 SBus 25 3 SUNW,fas/sd (block)

 1 SBus 25 13 SUNW,socal/sf (scsi-3) 501-3060

Detached Boards

===============

  Slot State Type Info

  ---- --------- ------
-----------------------------------------

    3 disabled disk Disk 0: Target: 10 Disk 1: Target:
11

Failed Field Replaceable Units (FRU) in System:

==============================================

ac unavailable on CPU Board #0

        PROM fault string: fail- mem-bank0: J3200 mem-bank1: J3201

        Failed Field Replaceable Unit is CPU board 0

ac unavailable on CPU Board #2

        PROM fault string: fail- mem-bank0: J3200 mem-bank1: J3101

        Failed Field Replaceable Unit is CPU board 2

Detected System Faults

======================

PROM detected failure

        Detected Fri Apr 23 00:36:18 2004

Board 2 fault: PROM detected

Fault: fail- mem-bank0: J3200 mem-bank1: J3101

        Detected Fri Apr 23 00:36:18 2004

Board 0 fault: PROM detected

Fault: fail- mem-bank0: J3200 mem-bank1: J3201

        Detected Fri Apr 23 00:36:18 2004

Most recent AC Power Failure:

=============================

Mon Oct 6 19:20:18 2003

========================= Environmental Status =========================

Keyswitch position is in Normal Mode

System Power Status: Redundant

System LED Status: GREEN YELLOW GREEN

WARNING ON ON BLINKING

Fans:

-----

Unit Status

---- ------

Rack OK

Key OK

AC OK

System Temperatures (Celsius):

------------------------------

Brd State Current Min Max Trend

--- ------- ------- --- --- -----

 0 OK 35 35 35 stable

 1 OK 35 35 35 stable

 2 OK 37 37 38 stable

 4 OK 40 38 41 stable

CLK OK 24 24 24 stable

Power Supplies:

---------------

Supply Status

--------- ------

0 OK

1 OK

2 OK

PPS OK

    System 3.3v OK

    System 5.0v OK

    Peripheral 5.0v OK

    Peripheral 12v OK

    Auxilary 5.0v OK

    Peripheral 5.0v precharge OK

    Peripheral 12v precharge OK

    System 3.3v precharge OK

    System 5.0v precharge OK

AC Power OK

========================= HW Revisions =========================

ASIC Revisions:

---------------

Brd FHC AC SBus0 SBus1 PCI0 PCI1 FEPS Board Type Attributes

--- --- -- ----- ----- ---- ---- ---- ---------- ----------

 0 1 5 CPU 100MHz
Capable

 1 1 5 1 1 22 Dual-SBus-SOC+ 100MHz
Capable

 2 1 5 CPU 100MHz
Capable

 3 Unknown 100MHz
Capable

 4 1 5 CPU 100MHz
Capable

System Board PROM revisions:

----------------------------

Board 0: OBP 3.2.30 2002/10/25 14:03 POST 3.9.30 2002/10/25
14:04

Board 1: FCODE 1.8.29 2001/06/18 17:26 iPOST 3.4.29 2001/06/18
17:49

Board 2: OBP 3.2.30 2002/10/25 14:03 POST 3.9.30 2002/10/25
14:04

Board 4: OBP 3.2.30 2002/10/25 14:03 POST 3.9.30 2002/10/25
14:04

#
_______________________________________________
sunmanagers mailing list
sunmanagers@sunmanagers.org
http://www.sunmanagers.org/mailman/listinfo/sunmanagers
_______________________________________________
sunmanagers mailing list
sunmanagers@sunmanagers.org
http://www.sunmanagers.org/mailman/listinfo/sunmanagers



This archive was generated by hypermail 2.1.7 : Wed Apr 09 2008 - 23:28:31 EDT