From: Wyatt Song (wyatt.song@veritas.com)
Date: Tue Feb 17 2004 - 04:04:51 EST
Hi Sun Managers,
Please help my colleague who's not on the alias with an urgent situation. I
have forwarded his email below describing the situation he's in. If you
have any suggestions and/or questions could you please also copy Ray
rschafer@veritas.com <mailto:rschafer@veritas.com> so he can ask you
questions.
Help is needed urgently as we try to set up a training class for tomorrow,
without getting his SparcBook we're unable to do so - in the meantime
Tedpole support phone is down.
Thanks for help, will summarize.
Wyatt
-----Original Message-----
From: Ray Schafer
Sent: Tuesday, 17 February 2004 7:48 PM
To: Wyatt Song
Subject: RE: This is the alias
Thanks Wyatt.
Here is the problem description:
I have a SparcBook5000 from Tadpole technologies. In the OpenBoot prompt, I
tried to set the input-device back to the native keyboard instead of the USB
keyboard I was using, but the device was truncated to 32 characters and is
not a valid device. I don't have an OS installed, I am trying to do that.
I wish to find out how to reset the nvram to the default settings if
possible or at least be able to set the input device back to something I can
use to install the machine.
Please help!
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