From: Dave Landsiedel (Dave_Landsiedel@bobcat.com)
Date: Wed Jan 14 2004 - 16:11:57 EST
First, I would like to thanks those who replied.
Jay Lessert
Dale Hircher
Matt Ungaro
Wayne Walter
This email list is outstanding for the wealth of
knowledge it provides. But the error I had is not
one that happens every day.
My L25 jukebox was under SUN warranty so I opened a ticket. Sun replaced
a SCSI controller card in my 280R server but still had the same problem.
The ticket was escalated up to Quantum since it was a Quantum SDLT220
drive.
They sent me a new SDLT220 to put into the jukebox and things are working
once
again.
Thanks once again for the input, it's great to read other peoples posts.
Dave
ORIGINAL POST
Hello,
I have a SUN L25 jukebox with one SuperDLT drive installed. It is
connected to a SUN 280R running
Solaris 8. I use Legato 7 for my backup software. I have been using this
setup since May of 2003, things
have been working great.
Now I am having an issue trying to mount a tape. I am trying to
troubleshoot whether or not I have a hardware
issue or software.
Here is the error I get in /var/adm/messages and in the messages in Legato.
Thu 14:17:50 media warning: /dev/rmt/0cbn opening:
DRIVE_STATUS_CARTRIDGE_FAULT
Thu 14:17:50 /dev/rmt/0cbn read open error: drive status is There is a tape
cartridge fault
I have rebooted the Sun server, powered off and then back on the jukebox.
I still get the same error when I try to mount a tape via the software.
I have tried using nsrjb -H and nsrjb -HE
Also, tried mt -f /dev/rmt/0cbn status but it returns " No tape
loaded or drive offline" doesn't matter if I have a cartridge
in the drive or not.
I can move a cartridge from one slot into the SDLT drive via the front
control panel without any problem. It will inventory
all the tapes via their barcodes, but I am unable to mount or even label a
new tape.
I am thinking about deleting the /dev/rmt/* files and trying to re-create.
Just trying to find out if it is a hardware issue or a software
issue.
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