SUMMARY: iostat reports Transport Errors

From: Ian Grant (Ian.Grant@cl.cam.ac.uk)
Date: Tue Aug 19 2003 - 04:36:21 EDT


The problem seems to have been a faulty disk, (not a faulty bus) and that
seems to have caused hard errors on the other two devices which have since
worked fine (subsequent to the faulty disk being replaced.)

Special thanks to the 15 plonkers who's Microsoft Exchange servers send 'Out
of office AutoReply' to list mail. You know what: WE DON'T CARE THAT YOU'RE ON
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> Hello Managers
>
> I have an E450 with disk problems. The machine has 4x18GB SCSI disks in a
> hot-swappable SCSI rack.
>
> iostat -E reports 4 transport errors on sd3 and now there are also 'No device'
> hard errors appearing two of the other drives: sd0 and sd2. Is it likely that
> the transport errors on the one disk have caused the 'No device' errors on the
> other disk, or have I got a bigger problem than just one disk down?
>
> The machine is no-longer on maintenance (as of 18 July!) and curiously enough
> Sun replaced sd3 under maintenance a couple of days before that.
>
> piper:unix_home$ iostat -E
> sd0 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0
> Vendor: SEAGATE Product: ST318404LSUN18G Revision: 8507 Serial No:
> 3BT0K0BB00002051
> Size: 18.11GB <18110967808 bytes>
> Media Error: 0 Device Not Ready: 0 No Device: 1 Recoverable: 0
> Illegal Request: 0 Predictive Failure Analysis: 0
> sd1 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
> Vendor: SEAGATE Product: ST318404LSUN18G Revision: 8507 Serial No:
> 3BT0KAH000007050
> Size: 18.11GB <18110967808 bytes>
> Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
> Illegal Request: 0 Predictive Failure Analysis: 0
> sd2 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0
> Vendor: SEAGATE Product: ST318404LSUN18G Revision: 8507 Serial No:
> 3BT0K12500002050
> Size: 18.11GB <18110967808 bytes>
> Media Error: 0 Device Not Ready: 0 No Device: 1 Recoverable: 0
> Illegal Request: 0 Predictive Failure Analysis: 0
> sd3 Soft Errors: 0 Hard Errors: 0 Transport Errors: 4
> Vendor: SEAGATE Product: ST318404LSUN18G Revision: 4203 Serial No:
> 3BT0CA6L00001045
> Size: 18.11GB <18110967808 bytes>
> Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
> Illegal Request: 0 Predictive Failure Analysis: 0

-- 
Ian Grant, Computer Lab., William Gates Building, JJ Thomson Ave., Cambridge
Phone: +44 1223 334420
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