A1000 Serial Number Reset

From: Glenn, May (COMFIN, VFS, Consultant) (may.glenn@gecapital.com)
Date: Tue Aug 12 2003 - 15:17:08 EDT


Good Afternoon Managers,

As always, here is yet another bizarre issue that we have come up with.
<GRIN>

Have an A1000 with a serial number containing all zeros ( 0000000000 ) the
controller itself is accepting all functionality, including firmware upgrades,
and lun creation.

We have tried the following:
        Reset the configuration
        Pulled on board NVRAM Battery
        Pulled external battery
        Let machine sit with no power for 10 minutes

We can still do everything to the machine that is needed, except for the
serial number.

Does anyone know how to set this? I have the original serial, and will be
re-installing it if we can figure it out.....

Thanks again for all of you help.

Glenn May
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