From: RABENOJA@prodigy.net
Date: Fri May 10 2002 - 14:05:00 EDT
Dear Sun Gurus,
We have been administering many headless sparcs out in
the field. We have ttya connected to a terminal
server (which is nothing more than a cisco router) so
that we can monitor and control these systems from a
remote location. We have recently noticed that the
newer systems (new for us) with an AXi motherboards
seem to have problems when we reboot. When we telnet
into the terminal server to access the console, and
reboot the system, we seem to lose access to the
console as it reboots. We cannot see any data
streaming across nor can we enter any keystrokes to
enter any commands. In order to recover, I have to
dispatch a Site Manager and have them plug in a
keyboard and a monitor to bring the system back up. I
have been told that these systems are at the ok prompt
and then I have to get the sight manager to type boot
and remove the keyboard during ram check.
We are running some proprietary software on these
systems, but as I have stated earlier the older
systems with sparc motherboards (ultrasparc Ultra
1s) are working fine and have no problems after
rebooting.
If anyone can give me some tips as where to start
troubleshooting I would appreciate it.
Thank you,
Robert Abenoja
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