From: joe.fletcher@btconnect.com
Date: Mon Jun 16 2003 - 11:55:59 EDT
Hi,
This is intended as a direct response for Rachid B
(sorry, lost your address) and indirectly for anyone else
who has any of the SUN autoloaders which use the HP
changer mechanisms (L20/40/60 patchid 111972-04)
3 things for you to check. The hard error message
relating to inability to locate home position is frequently
caused by a firmware bug. The solution is usually to
upgrade firmware to latest revs. Alternative causes are
hardware errors in the translation mechanism which will
then require a replacement. It can also be caused by
partial drive servo failure whereby the tape fails to eject
from the drive properly and hence causes an obstruction
to the translation mechanism.
Can't seem to find the L9 firmware update but for those
with the L20 series any version of firmware below 1.25 is
susceptible. Current version is 1.33
Have a nice day.
Joe
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